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17 Posts

04-29-2015

United States of America

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  • Message 71 of 84

Re:Security Patch

2021-08-15, 17:10 PM

Any advice how to identify the problem that causes the update to fail on my phone?

Any indication of how frequent updates will be going forward?  This update is from two months ago.  If I don't get the July update in September, and the August update in October, etc., I'll be booted off my work profile again...if I can ever get there in the first place.

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4016 Posts

03-04-2016

India

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  • Message 72 of 84

Re:Security Patch

2021-08-17, 4:03 AM

@ Eric105 wrote:

Any advice how to identify the problem that causes the update to fail on my phone?

Any indication of how frequent updates will be going forward?  This update is from two months ago.  If I don't get the July update in September, and the August update in October, etc., I'll be booted off my work profile again...if I can ever get there in the first place.

Hi, 

 

Could you let us know are you canceling the download or turning off Wi-Fi while it's downloading or shutting off the phone? If no then would suggest you try a Rescue and Smart Assistant to update it please take a backup before using a Rescue and Smart Assistant here is the link for the same. 

 

Regards

Sandip



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17 Posts

04-29-2015

United States of America

17 Signins

65 Page Views

  • Posts: 17
  • Registered: ‎04-29-2015
  • Location: United States of America
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  • Message 73 of 84

Re:Security Patch

2021-08-20, 14:22 PM

The update finally installed all the way, and I was finally able to set up my work profile.  Now that I have it, it is all the more apparent how important it is.

 

PLEASE ENSURE UPDATES CONTINUE TO GO OUT MONTHLY FROM NOW ON.  Otherwise, I'll be booted off my work profile next month, and back on this forum singing my sad song.

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4016 Posts

03-04-2016

India

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  • Message 74 of 84

Re:Security Patch

2021-08-23, 8:02 AM

@ Eric105 wrote:

The update finally installed all the way, and I was finally able to set up my work profile.  Now that I have it, it is all the more apparent how important it is.

 

PLEASE ENSURE UPDATES CONTINUE TO GO OUT MONTHLY FROM NOW ON.  Otherwise, I'll be booted off my work profile next month, and back on this forum singing my sad song.

Hi, 

 

Glad to know that. Please do let us know if you need further assistance. We are here to help you! 

 

 

Regards

Sandip



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17 Posts

04-29-2015

United States of America

17 Signins

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  • Posts: 17
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  • Message 75 of 84

Re:Security Patch

2021-09-23, 18:09 PM

Well, @Agent_Sandeep , here we are again.  One month later, to the day, and exactly the fear that I expressed is coming to fruition.  There have been no further security updates, and my work profile will soon be deleted if I don't get updated at least to the July patch.  As previously stated, I should never be more than one month behind on security patches, and if more than two months behind my work profile gets deleted.  I believe Monday, 9/27 is my deadline.  Will Motorola deliver?  I have hope.

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50 Posts

03-26-2018

United States of America

103 Signins

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  • Posts: 50
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  • Message 76 of 84

Re:Security Patch

2021-09-23, 19:05 PM

Hello friends. I just wanted to let the community know that I received the latest security update for my Moto G Power (2020). August 1st 2021. The update arrived yesterday and installed without any issues. 

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17 Posts

04-29-2015

United States of America

17 Signins

65 Page Views

  • Posts: 17
  • Registered: ‎04-29-2015
  • Location: United States of America
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  • Message 77 of 84

Re:Security Patch

2021-09-23, 19:13 PM

Congrats, that's great.  Are you on Google Fi, or which other provider?

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50 Posts

03-26-2018

United States of America

103 Signins

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  • Message 78 of 84

Re:Security Patch

2021-09-23, 19:23 PM

Tracfone for the Moto G power. 

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36 Posts

02-22-2021

United States of America

28 Signins

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  • Posts: 36
  • Registered: ‎02-22-2021
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  • Message 79 of 84

Re:Security Patch

2021-09-24, 13:22 PM
Got mine too. There was no option to opt out.
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4016 Posts

03-04-2016

India

1261 Signins

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  • Posts: 4016
  • Registered: ‎03-04-2016
  • Location: India
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  • Message 80 of 84

Re:Security Patch

2021-09-24, 14:26 PM

@ Eric105 wrote:

Well, @Agent_Sandeep , here we are again.  One month later, to the day, and exactly the fear that I expressed is coming to fruition.  There have been no further security updates, and my work profile will soon be deleted if I don't get updated at least to the July patch.  As previously stated, I should never be more than one month behind on security patches, and if more than two months behind my work profile gets deleted.  I believe Monday, 9/27 is my deadline.  Will Motorola deliver?  I have hope.

Hi Eric105

 

Sorry to know about that, could you let us know have you tried to check for software updates? If not, can you try checking for updates to see if you have any updates available

 

Regards

Sandip



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