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Moto G Phonesmoto g stylus (2021)
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1 Posts

11-24-2021

United States of America

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Android 11 ipdate

2021-11-24, 12:09 PM

After the Android 11 update my phone doesn't work right.

My phone which is a Moto g stylus loses data connectivity I'm unable to make phone calls or receive phone calls I am constantly restarting my phone in order to place a phone call.

Very unsatisfied with this Android 11 update my phone basically is a POS if I'm unable to make phone calls or receive phone calls. 

Anyone else have the same issue and is there a fix

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2768 Posts

11-24-2020

India

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  • Posts: 2768
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  • Message 2 of 2

Re:Android 11 ipdate

2021-11-25, 6:44 AM

@ SuzyQ2021 wrote:

After the Android 11 update my phone doesn't work right.

My phone which is a Moto g stylus loses data connectivity I'm unable to make phone calls or receive phone calls I am constantly restarting my phone in order to place a phone call.

Very unsatisfied with this Android 11 update my phone basically is a POS if I'm unable to make phone calls or receive phone calls. 

Anyone else have the same issue and is there a fix

 

Hi, 

 

Welcome to Motorola Forums. Sorry to hear you're having issues with your phone. I will try my best to help you with this. I would suggest you follow the below instructions: 

 

  • Restart the phone by removing and reinserting the SIM card. 
  • Try resetting the network settings. Here are the steps: Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. Restart the phone and check. 
  • Reset the Access Point Names to default(Settings >> Network and Internet>> Mobile networks >> Access point names >> Reset default) and test the device. 
  •  If you still face the same problem, I would suggest you try updating all applications available phone to the latest version and see if that helps. 

 

Let me know how it goes. 

 

Thanks

Sunitha 



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