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05-03-2021

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Verizon Availability coming?

2021-05-03, 21:51 PM

I just posted a similar question on the 2020 board - before I discovered this one.  I recently fell into the trap with the stylus 2021 on sale at Best Buy. The BB rep assured me that ADVANCED CALLING would work over wifi - NOPE. Returned it within 12 hours and was very sad. LOVED that phone. The G Stylus available at Verizon appears to be the 2020 model - QUESTION - will the 2021 version ever be available at Verizon? I can only hope that it will have the advanced calling features - if/when that happens?

Thanks for your assistance

JTB
JTB
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  • Message 2 of 6

Re:Verizon Availability coming?

2021-05-04, 14:51 PM

Hi JTB,

 

Thank you for asking. Unfortunately, retail version does only support VOLTE on Verizon. As for availability at Verizon store, we can't guarantee it will be available. Sorry. 

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

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Re:Verizon Availability coming?

2021-05-04, 16:53 PM

I am not clear on what VOLTE is - with respect to the stylus/moto/verizon. Could you put it in barnyard terms?

Thanks

JTB
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13492 Posts

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  • Message 4 of 6

Re:Verizon Availability coming?

2021-05-05, 13:58 PM

Hi JTB,

 

if you're asking what does VOLTE means and how it works, I can explain that. VOLTE means Voice Over LTE or Voice Over 4G network. You can make phone calls using your mobile data or 4G data. Moto G Stylus 2021 supports 4G calling on Verizon network but it does not support WiFi calling or phone calls over WiFi. 

 

Please let me know if you have a question. Thank you. 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Verizon Availability coming?

2021-05-06, 1:29 AM

thanks for trying... i thought cell phones did voice calls on cell nets...? Now they need VOLTE to voice call? Oh well. The key part of your statement is NO WIFI CALLING - which means I am out of luck. 

Appreciate your willingness to explain

TB

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  • Message 6 of 6

Re:Verizon Availability coming?

2021-05-06, 18:43 PM

@ TommyBee wrote:

thanks for trying... i thought cell phones did voice calls on cell nets...? Now they need VOLTE to voice call? Oh well. The key part of your statement is NO WIFI CALLING - which means I am out of luck. 

Appreciate your willingness to explain

TB

 

I apologize for the confusion. Regular phone calls and VoLTE calls are completely different. VoLTE is not required to make regular phone calls. Regular phone  calls uses  2G or 3G signals during calls while VoLTE enhances calls by connecting it to 4G network. There are clear advantages when you are on a VoLTE such as faster call setup times, improved voice quality and the ability to connect to 4G internet during calls. I hope this is more clear explanation on how regular voice call is different from VoLTE. 

 

Best regards,
Zeke
Motorola Support

 

 



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