Plugging in a USB flash drive does not work on my Moto G Stylus 5G 2022. I've tried every setting, nothing works. The same USB flash drive works fine on my Moto G Stylus 2021 so it's not the flash drive at fault.
I solved my problem and maybe this will solve anyone else's also. What I did was simply attach my OTG adapter with the USB Flash Drive I wanted to use and restart the phone, it worked! Somehow the Moto G Stylus 5G doesn't detect when an OTG device is plugged in when running but when you restart it does. I've tried this method with several different OTG adapters, even with an older micro USB OTG adapter I had laying around using a USB C male to micro USB female adapter, that combo worked also. Something is still wrong though, it shouldn't need a restart just to detect there's a OTG device plugged in, maybe this is a bug Moto needs to fix. This is the OTG adapter cable I currently use available at most Walmart stores:
onn. USB-C to USB Female Adapter, 4" Cable, Compliant with USB 3.1 Gen 1 and Supports Data Transfer up To 5 Gbps https://www.walmart.com/ip/491327780
Note that nowhere in the description or specs does it say this is an OTG Adapter, but it is! If I try using a regular USB C male to USB A female/USB C Female adapter my flash drive is not detected.
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Your feedback helps us improve!@ke6rji: I've found that the Moto G Sylus 5G 2022 is very picky about the adapter/cable that you use to connect a flash drive. I had an iEssentials USB OTG cable (USB "A" female to USB micro "B" male) that worked fine with my old phone. I plugged this cable into an Inland adapter (USB micro "B" female to USB "C" male), expecting this combination to connect the flash drive to my Moto Stylus phone, but the drive was not recognized. However, if I plug the flash drive into a different Inland adapter (USB "A" female to USB "C" male), the drive is recognized.
Here's a link to the adapter that I used successfully:
https://www.microcenter.com/product/658047/USB_Type-C_to_USB_Type-A_Adapter_2_Pack
Good luck.
Mike
@ke6rji wrote:
Plugging in a USB flash drive does not work on my Moto G Stylus 5G 2022. I've tried every setting, nothing works. The same USB flash drive works fine on my Moto G Stylus 2021 so it's not the flash drive at fault.
@ke6rji wrote:
Plugging in a USB flash drive does not work on my Moto G Stylus 5G 2022. I've tried every setting, nothing works. The same USB flash drive works fine on my Moto G Stylus 2021 so it's not the flash drive at fault.
Hi,
Welcome to the community and thanks for taking time to post. Allow us sometime, let us check on this and get back to you.
Regards,
Amit
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@Agent_Amith wrote:
@ke6rji wrote:
Plugging in a USB flash drive does not work on my Moto G Stylus 5G 2022. I've tried every setting, nothing works. The same USB flash drive works fine on my Moto G Stylus 2021 so it's not the flash drive at fault.
Hi,
Welcome to the community and thanks for taking time to post. Allow us sometime, let us check on this and get back to you.
Regards,
Amit
Hi,
We appreciate your patience. The next time you see the issue occur can you please submit feedback on your device. This will send a report to our team with information about the issue. Please submit two feedbacks, for both success and failed with different adapters.
To do this: Tap on Settings Tap on Ratings & Feedback Select a Rating, Tap on Next Select any feedback you want to supply, Tap on Next. Then provide the details about the issue - please make sure the box is checked to include diagnostic data. Tap on Submit.
Also, can you please update your profile with current phone, carrier, and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well. (Need help updating your profile? See here.) Please let us know if you submit the on-device feedback so that we can follow up with our team as well.
Regards,
Amit
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I solved my problem and maybe this will solve anyone else's also. What I did was simply attach my OTG adapter with the USB Flash Drive I wanted to use and restart the phone, it worked! Somehow the Moto G Stylus 5G doesn't detect when an OTG device is plugged in when running but when you restart it does. I've tried this method with several different OTG adapters, even with an older micro USB OTG adapter I had laying around using a USB C male to micro USB female adapter, that combo worked also. Something is still wrong though, it shouldn't need a restart just to detect there's a OTG device plugged in, maybe this is a bug Moto needs to fix. This is the OTG adapter cable I currently use available at most Walmart stores:
onn. USB-C to USB Female Adapter, 4" Cable, Compliant with USB 3.1 Gen 1 and Supports Data Transfer up To 5 Gbps https://www.walmart.com/ip/491327780
Note that nowhere in the description or specs does it say this is an OTG Adapter, but it is! If I try using a regular USB C male to USB A female/USB C Female adapter my flash drive is not detected.
Was this solution helpful?
Your feedback helps us improve!Sorry but I forgot to provide the failed feedback when I plugged in the OTG adapter and device when phone was running, I couldn't replicate it after plugging in the adapter and device and restarting after success. I did provide success feedback though, hope it helps. If it happens again (it does) I will be sure to provide both failed and success feedback
@ke6rji wrote:
Sorry but I forgot to provide the failed feedback when I plugged in the OTG adapter and device when phone was running, I couldn't replicate it after plugging in the adapter and device and restarting after success. I did provide success feedback though, hope it helps. If it happens again (it does) I will be sure to provide both failed and success feedback
Hi,
Thanks for writing back. Let us know if it happens again, and make sure you submit the feedback, so that we can look into it further.
Regards,
Amit
Did someone help you today? Give them a kudo by pressing the thumbs-up icon!
Did your topic get solved? Mark the response by pressing the "Accept Solution"!
¿Alguien te ayudó hoy? ¡Haz clic en el botón Me gusta para agradecer con un Kudo!
Si encuentra útil una publicación y responde a su pregunta, márquela como "Aceptar solución"!
