@GM908766 wrote:
Nael,
Wi-Fi calling (and hospot) features are premium features for AT&T and AT&T chooses to disallow these premium feaatures on devices that are not purchased from ATT. ATT wants you to buy devices from them. Yes, your device DOES support wi-fi calling, but AT&T SIM algorythm is blobking wi-fi calling because you did not buy your device from AT&T.
I had the same issue with my moto g stylus 5G and ATT - wifi calling was not avail. What I did is I switched to Consumer Cellular (CC)
CC is postpaid (not prepaid) and they also run only on AT&T. CC SIM opens up all features on moto g stylus 5G because CC wants your service and CC does not care where u bought ur device. On CC you will have WiFI calling available on ur moto g stylus 5G.
The other company that does not care about where ur device is purchased is from is T-Mobile. With T-Mobile SIM ur device will have all features avail WiFI calling, etc....
I am on CC and I am loving it, I have hospot, wifi calling, Volte etc... open.
Don't mess with a dialer code. The SIM u insert has algorythm what to allow and not allow on the device. CC SIM and T-Mo SIM will allow EVERYTHING on ur device.
CC SIM you can buy at target and the $10 purchase price will be refunded by CC to u. CC has no start-up fees or any activation fees whatsoever. T-Mo has startup fees (activation fees) etc...
Let me know what u think. I recommend CC that runs on ATT. CC uses same bands as ATT and CC's SIM does not block bands on ur device that ATT uses like cricket blocks 5G bands. Cricket SIM blocks ATT's tower 5G bands on devices not purchased from cricket even though your device supports 5G NSA. You wont get 5G NSA on cricket. CC does not block 5G NSA nor does T-Mo.
If you want all premium features from ATT, then you need to wait for ATT to sell Moto G STylus 5G and buy locked device direct from ATT and u will have all features avail. Unlocked devices bought from Amazon, Best Buy, direct from motorola.com have certain features NOT open for ATT (even though unlocked device's hardware DOES support those features.) As MotoBecky explained to you - she is 100% correct.
If you want an unlocked device bought directly from manufacturer or AMAZON to have ALL premium features avail on ATT such as wifi calling etc... these devices are: Pixels from 6a and after have ALL features open on ATT, most recent iPhones have all features open on ATT , and some most resent Samsungs will have all features avail on ATT incl WiFI calling VolTE hotspot etc... as unlocked bought from manufact.
Try CC SIM - att service. You will not be disappointed
ADDENDUM: Hang on a second. I just checked on moto's website and it says under Specs for moto G Stylus 5G 2023: Compatible | supports 5G sub6 NSA, VoLTE, WiFi Calling ||
Nael, try to update your phone by going to Settings-->SOftware Update and run all the updates and Wi-Fi Calling should work with ATT. Moto might have released an update for ATT to support on unlocked device wifi calling. Also update your Google Play System Updates (see instruxs below) and also update Google Play Store Apps and rebooth device and see if WiFI calling works on ATT. You might be right.
Hello
I checked on this further with the team when this question first came up. The AT&T carrier specific device will support wifi calling but the retail unlocked device, wifi calling is not supported. I asked if there is any way to make this more clear on our site.
Thanks for your suggestions about Consumer Cellular, I hope other customers find the information helpful.
Thanks
Becky
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