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8 Posts

03-29-2021

United States of America

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  • Message 1 of 4

Phone Storage is Full but It's Not

2021-08-02, 17:57 PM

I have 128 of storage and also 128 of storage in a SD card, but my phone with almost no photos on it is saying that the phone storage is full with 98 GB of photos and videos. When you go into Storage>Photos & Videos>Images.

 

Any one have a clue why that might be? And how to correct it?

 

And actually just moved all my photos to SD card and it's still saying it's full. 

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8 Posts

03-29-2021

United States of America

5 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎03-29-2021
  • Location: United States of America
  • Views: 50
  • Message 2 of 4

Phone Storage is Full but It's Not

2021-08-03, 11:23 AM
Update: Did a hard reset and now phone is working fine and the storage dropped down to 12% where it should have been. Big difference.
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7191 Posts

02-11-2016

United States of America

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  • Posts: 7191
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  • Message 3 of 4

Re:Phone Storage is Full but It's Not

2021-08-03, 19:18 PM

@ LenovoUser369 wrote:

Update: Did a hard reset and now phone is working fine and the storage dropped down to 12% where it should have been. Big difference.

 

Hello and thanks for posting I apologize I didn't get back to you sooner. I'm glad doing the reboot helped. It's odd that the storage didn't update automatically. However, keep an eye on it and let me know if you run into the issue again. I'll be around to help however I can.

 

Thanks,

Tom



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38 Posts

09-28-2021

United States of America

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  • Posts: 38
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  • Message 4 of 4

Phone Storage is Full but It's Not

2021-11-25, 10:38 AM
Check the trash.
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