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Moto G Phonesmoto g stylus / moto g pro
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7 Posts

02-10-2021

Estonia

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Re:NFC stopped working in moto g pro

2021-02-10, 11:54 AM

Same problem with my phone bought in Estonia. 

NFC was working on new phone in november 2020. After one of the updates it is gone.

Local retailer does nor provide any service and third-party service companies cannot guarantee any positive solution.

I am interested in phone swap but need to discuss details of doing it.

 

Receive after send or receive and then send?

Warranty on new one?

Tolls and taxes on delivery?

How and where to ship?

 

PS.My noob suggestion on NFC issue is that update downgraded G PRO to G STYLUS, which is basicly the same model but without NFC. Maybe both phones use same update which was based on G Stylus and it somehow overwited phone settings to match G Stylus specs.

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14293 Posts

03-05-2018

United States of America

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Re:NFC stopped working in moto g pro

2021-02-10, 14:49 PM

Hi zabeg

 

Thank you for sharing your thoughts and for reporting this. Sorry, I don't have details on some of your questions but I can ask the team and see if we can discuss it further. Please send me a private message of your details. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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17 Posts

08-30-2020

Czech Republic

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Re:NFC stopped working in moto g pro

2021-02-11, 8:59 AM

Proběhla aktualizace na android 11 (Česká republika) a NFC stále nefunguje. 

Screenshot_20210211-095648.png
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3 Posts

02-11-2021

Italy

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  • Message 124 of 291

Re:NFC stopped working in moto g pro

2021-02-11, 9:35 AM

Same here in Italy, I've hoped Android 11 would have solved the issue but it's still there, I'm getting tired of this soon Motorola/Lenovo.

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23 Posts

02-11-2021

Netherlands

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  • Message 125 of 291

Re:NFC stopped working in moto g pro

2021-02-11, 10:43 AM

Same here in NL. NFC stopped after last weeks update. 

Got the A11 update this morning. No relief. It's simply not working.

 

Very disappointed :(

 

@Agent_Rich   Willing to swap of course, but this probably causes me to buy another phone first to migrate data.

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1 Posts

02-14-2021

Portugal

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  • Message 126 of 291

Re:NFC stopped working in moto g pro

2021-02-14, 10:43 AM

Hi!

 

Same case here, NFC stoped working after update. Android 11 update didn't provide any solution to the problem.

 

Please, advice on what to do, this feature is quite useful and of importance for me.

 

Thank you for your time.

 

Regards,

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13 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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Re:NFC stopped working in moto g pro

2021-02-14, 12:45 PM

Hooray I've fixed mine at least by doing the following.

Hope it works for all you frustrated and abandoned Moto users too.

 

Turn off NFC before updating to Android 11

Update

Wait untill update is actually complete before switching NFC on.

 

Eureka!

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17 Posts

08-30-2020

Czech Republic

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Re:NFC stopped working in moto g pro

2021-02-14, 21:21 PM

Super zpráva.

Otázka zní jak to udělat teď když mám již nainstalovaný Android 11?

 

Gratuluji - hlavně aby to fungovalo. 

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13 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 129 of 291

Re:NFC stopped working in moto g pro

2021-02-14, 22:10 PM

You could try this.

 

https://nerdschalk.com/how-to-go-back-to-android-10/

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13 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

22 Signins

85 Page Views

  • Posts: 13
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  • Message 130 of 291

Re:NFC stopped working in moto g pro

2021-02-14, 22:13 PM

Sorry I didn't check that link, it's not for our phone. 

Maybe Motorola should check my solution out and if it works for them they should be able to advise on how to.

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