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Moto G Phonesmoto g stylus / moto g pro
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2 Posts

01-29-2021

Germany

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  • Message 141 of 234

Re:NFC stopped working in moto g pro

2021-03-02, 13:42 PM

I also got my mom a moto g pro. Had the chance to try it out today. NFC is working there without a problem. Same update level as mine. Updated my profile and put her IMEI as my second phone.

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14064 Posts

03-05-2018

United States of America

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  • Message 142 of 234

Re:NFC stopped working in moto g pro

2021-03-02, 13:49 PM

Hi terkelGer

 

Thank you for sharing. there are some units that don't have NFC issue. This is what the team is actively investigating why some are having NFC failure. 

 

Best regards,
Rich
Motorola-Lenovo Support



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13 Posts

10-31-2020

Czech Republic

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  • Message 143 of 234

Re:NFC stopped working in moto g pro

2021-03-02, 14:14 PM

in my Moto G Pro (reteu), NFC stop working with january 2021 update...

"Device Info HW" show NFC as st21nfc ... can anyone with working NFC look if have reported same chip?

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24 Posts

12-30-2020

Finland

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  • Message 144 of 234

Re:NFC stopped working in moto g pro

2021-03-04, 9:39 AM

I updated to Android 11 last night with the NFC turned off. Didn't fix the issue :/

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24 Posts

12-30-2020

Finland

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  • Message 145 of 234

Re:NFC stopped working in moto g pro

2021-03-04, 9:50 AM

@ Agent_Rich wrote:

Hello Everyone,

 

Our team in Europe region  (UK, Germany, France, etc) is asking if you' willing to swap out your phone, please send me a private message of your contact details (Name, Phone#, Email address). Please let me know. Thank you.

 

Best regards,
Rich
Motorola-Lenovo Support


Hi Rich, 

Is it possible to swap the phone with Motorola representativa in Finland? If yes, I might be interested. 

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14064 Posts

03-05-2018

United States of America

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  • Message 146 of 234

Re:NFC stopped working in moto g pro

2021-03-04, 17:40 PM

Hi Hejupitk

 

Not sure if we need more samples but I can forward your details. Just send me a private message and I'll share it with them. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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7 Posts

11-14-2020

Poland

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  • Message 147 of 234

Re:NFC stopped working in moto g pro

2021-03-10, 8:36 AM

Any news about fix?

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2 Posts

02-11-2021

Netherlands

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  • Registered: ‎02-11-2021
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  • Message 148 of 234

Re:NFC stopped working in moto g pro

2021-03-11, 7:54 AM

Call to all users: claim your warranty. We have waited long enough. 

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15 Posts

02-11-2021

Netherlands

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  • Message 149 of 234

Re:NFC stopped working in moto g pro

2021-03-11, 9:25 AM

I would, but its a bloody nuisance to send the thing out. I have to buy another phone to bring my data across and have a phone during the repairs.

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10 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 150 of 234

Re:NFC stopped working in moto g pro

2021-03-11, 9:59 AM

You'd think the company the size of Lenovo/Moto would cut their losses and preserve their good name by upgrading everyone to the next phone up for all our pain.

I'm now of the opinion that as it's not a current model anymore nobody has even looked into the problem and are just fobbing us off.

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