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Moto G Phonesmoto g stylus / moto g pro
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24 Posts

12-30-2020

Finland

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  • Message 161 of 234

Re:NFC stopped working in moto g pro

2021-03-19, 14:49 PM

@ Agent_Zeke wrote:

 

We apologize that this is taking too long. We' let you know once we get some updates on this. 

 

 

We've been promised updates since 2020. 

 

 

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15 Posts

02-11-2021

Netherlands

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  • Message 162 of 234

Re:NFC stopped working in moto g pro

2021-03-21, 12:21 PM

So, i bought a new moto g pro to be able to save my data and send the old one out for repairs.

 

Couple of things I noticed:

- Why do I still have to go through all separate security updates and Android update on a new phone.

- the annoying accessibility button I couldn't get rid of is gone, even though both phones were fully updated. And chrome looks different. Makes me wonder how tight the update code is managed

- NFC is now working as it shoud, and I certainly hope it won't break with an upcoming update

- not related to Motorola, but why does WhatsApp remove exif data from media???

 

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13 Posts

10-31-2020

Czech Republic

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  • Location: Czech Republic
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  • Message 163 of 234

Re:NFC stopped working in moto g pro

2021-03-21, 12:24 PM

can you please try this?

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15 Posts

02-11-2021

Netherlands

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  • Posts: 15
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  • Message 164 of 234

Re:NFC stopped working in moto g pro

2021-03-22, 8:22 AM

Already done, same chip in this one. It is almost certainly a software *Edited: due to site rules violation -preferred language*up. 

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14042 Posts

03-05-2018

United States of America

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  • Location: United States of America
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  • Message 165 of 234

Re:NFC stopped working in moto g pro

2021-03-26, 14:22 PM

Hello Everyone,

 

Thank you all so much for your reports and to those who sent their phone to us. It helped us to determine what's going on. Right now, we don't need samples back. I'm sorry I wasn't able to get back to you sooner. I will let you know what's our next steps, let's just wait for the next advise. Thank you.

 

Best regards,
Rich
Motorola-Lenovo Support



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15 Posts

02-11-2021

Netherlands

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  • Message 166 of 234

Re:NFC stopped working in moto g pro

2021-03-26, 14:33 PM

@Agent_Rich I'm sorry, but this is not good enough. It's broken functionality which has caused me to have to buy a new phone. Even getting the old one repaired is costing me 12 euros in transport.

I expect timelines for a solution on short notice.

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10 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 167 of 234

Re:NFC stopped working in moto g pro

2021-03-26, 18:23 PM

I agree, shocking service from a large company.

I have to carry my old phone around with me too until the NFC problem if fixed.

 

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2 Posts

02-21-2021

Spain

4 Signins

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  • Posts: 2
  • Registered: ‎02-21-2021
  • Location: Spain
  • Views: 30
  • Message 168 of 234

Re:NFC stopped working in moto g pro

2021-03-27, 16:57 PM

Buenas, yo tengo el mismo problema, no puedo pagar con NFC, no me funciona el sistema. Ya he hecho lo que me ha dicho en el soporte. Estuvo funcionando algún tiempo, pero ahora no puedo hacer nada con el NFC

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1 Posts

03-28-2021

Romania

15 Signins

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  • Location: Romania
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  • Message 169 of 234

Re:NFC stopped working in moto g pro

2021-03-28, 15:38 PM

Good day, same problem for me, NFC is switched ON but does not work since august security patch.( worked very well before)

Thank you for your help.

 

Mircea

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15 Posts

02-11-2021

Netherlands

16 Signins

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  • Location: Netherlands
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  • Message 170 of 234

Re:NFC stopped working in moto g pro

2021-03-28, 15:41 PM

It's an English forum,do you really expect people to translate themselves?

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