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Moto G Phonesmoto g stylus / moto g pro
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10 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 171 of 234

Re:NFC stopped working in moto g pro

2021-04-02, 6:58 AM
"I will let you know what's our next steps, let's just wait for the next advise.". I will tell you what the next step is - buy a new phone! Not Motorola off course-never again!!! . Thanks for your useless help since last year, that way how you treat your customers are ridiculous . Problems happen sometimes but This must be o joke and we should all sue you for this. Refund or swap phones should be done.
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15 Posts

02-11-2021

Netherlands

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  • Message 172 of 234

Re:NFC stopped working in moto g pro

2021-04-02, 7:00 AM

Got my phone back from the repair. And it's working again. No clue what was swapped. Looks like the rear panel.

 

200 euro fix for the issue. Thanks!

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24 Posts

12-30-2020

Finland

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  • Message 173 of 234

Re:NFC stopped working in moto g pro

2021-04-02, 9:38 AM

I was about to post here that I got an update to my phone yesterday that got the NFC working again and I would like to thank Motorola for quick fix.

 

But that would have been an April's fools joke.

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7 Posts

01-05-2021

Netherlands

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  • Message 174 of 234

Re:NFC stopped working in moto g pro

2021-04-05, 10:05 AM

Already eight months after first post and still no solution. I don't think that Motorola will solve the problem with this phone. Very disappointing that Motorola can't solve this problem or comes up with another solution. After my G3, G5 , G8 and this one, I think my next one will be a Nokia.

 

 

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10 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 175 of 234

Re:NFC stopped working in moto g pro

2021-04-05, 19:38 PM

@ Chemshop15 wrote:

Already eight months after first post and still no solution. I don' think that Motorola will solve the problem with this phone. Very disappointing that Motorola can' solve this problem or comes up with another solution. After my G3, G5 , G8 and this one, I think my next one will be a Nokia.

 

 

Yeah me the same... actually after my moto g5 moto z2 play moto g7 i bought that poor moto g pro ....I was thinking about waiting for Nokia 8.3 ... but I was happy with moto phones before so I decided to stay with motorola, now I know that was mistake - for sure this is my last phone from than brand ... ;/ even if they will fix it (I dont belive in that) this year that phone is going to be so old and slow (is now after last android update) and that is going to be a time to buy new anyway ...

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24 Posts

12-30-2020

Finland

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  • Message 176 of 234

Re:NFC stopped working in moto g pro

2021-04-07, 23:33 PM

It's been almost two weeks of silence now (again) while we've been waiting for the next hint or piece of advice.

 

Please stop teasing us and reveal the next steps! 

 

Btw, I've been thinking about this... If I were Motorola, I'd consider wether it would be cheaper to just swap the phones to working ones rather than lose the paying customers - while also paying for a team that claims to be working on the problem for over quarter of a year. As a side effect this way they would have obtained fully functional phones that could've been sold as Moto G Stylus!

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10 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

33 Signins

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  • Posts: 10
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  • Message 177 of 234

Re:NFC stopped working in moto g pro

2021-04-09, 13:12 PM

Probably motorola has only one agent for social media and he is on holiday like Last year.... Lol

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13 Posts

11-18-2016

Italy

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  • Message 178 of 234

Re:NFC stopped working in moto g pro

2021-04-10, 16:17 PM

Hello,

I just bought the Moto G Pro and according to what I read in this forum, I plan to return the smartphone before the trial period expires ...

Too bad that this problem is not reported in the reviews ...

There is a way to try NFC at home?

I'm sorry... 

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7 Posts

01-05-2021

Netherlands

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  • Message 179 of 234

Re:NFC stopped working in moto g pro

2021-04-10, 16:53 PM
I have installed this app: ReadID NFC. I tried to scan my driver license and passport with it but this doesn't work with me due to my broken NFC. Or go to a shop and try to pay with your phone. But better be smart and return your phone asap. According to Agent_Rich Motorola is working very hard on this problem but I have my doubts! The problem is already known for 8 months and there is still no solution. As Hejupitk already mentioned: the best way for Motorola is to swap phones with working NFC. If they won't come with a solution in a reasonable time this will be my last Motorola after having them for about10 years.
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15 Posts

02-11-2021

Netherlands

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  • Message 180 of 234

Re:NFC stopped working in moto g pro

2021-04-10, 16:54 PM

To be fair, my new phone doesn't have any issues. As does my repaired one.

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