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14293 Posts

03-05-2018

United States of America

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  • Message 11 of 315

Re:NFC stopped working in moto g pro

2020-09-01, 13:51 PM

Hi ms_71,

 

I'm sorry I didn't see your private message. I just received the one you sent today. Can you set the bug report to public so we can view it? Thanks.

 

Hi Cristi,

 

I received your bug report. I will share it with our engineers. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

08-24-2020

Slovakia

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  • Message 12 of 315

Re:NFC stopped working in moto g pro

2020-09-01, 15:06 PM

Thank you, I changed the status, It should be public, now.

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 13 of 315

Re:NFC stopped working in moto g pro

2020-09-01, 18:09 PM

Hi ms_71,

 

Thank you. I'll share your bug report as well. I'll keep you updated.

 

Best regards,
Rich
Motorola-Lenovo Support



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23 Posts

12-16-2014

Canada

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  • Message 14 of 315

Re:NFC stopped working in moto g pro

2020-09-04, 13:06 PM

Good day, same problem for me, NFC is switched ON but does not work since august security patch.( worked very well before)

Thank you for your help

 

Yann

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 15 of 315

Re:NFC stopped working in moto g pro

2020-09-04, 16:55 PM

Hi yann97,

 

Thanks for reporting here. I will include you on my report. I will post back here when I have an update regarding this. 

 

Best regards,
Rich
Motorola-Lenovo Support



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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 16 of 315

Re:NFC stopped working in moto g pro

2020-09-10, 17:05 PM

Hi Everyone, 

 

Can anyone of you are able to use ADB so we can get additional logs? Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

09-12-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 17 of 315

Re:NFC stopped working in moto g pro

2020-09-12, 11:58 AM

Just to add that my recently purchased (end August) G8 pro is suffering the same problem with the NFC and Google Pay. It worked fine until early September, then stopped working. Please let me know when you have a fix. Thanks.

 

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15 Posts

08-29-2020

France

29 Signins

115 Page Views

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  • Message 18 of 315

Re:NFC stopped working in moto g pro

2020-09-13, 7:09 AM

> Can anyone of you are able to use ADB so we can get additional logs? Please let me know. Thanks.

 

I have adb installed on my PC, let me know what you'd need me to run?

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 19 of 315

Re:NFC stopped working in moto g pro

2020-09-14, 15:06 PM

Hi CristiC,

 

Can you check this for me? 

 

adb logcat -b all >logcat.txt (starts log)
Scan NFC Tags and Reproduce Not Woking Issues
Cntl C (Stops Log)

Kindly send me an private message with log file. Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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15 Posts

08-29-2020

France

29 Signins

115 Page Views

  • Posts: 15
  • Registered: ‎08-29-2020
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  • Views: 115
  • Message 20 of 315

Re:NFC stopped working in moto g pro

2020-09-20, 17:48 PM

Hi @Agent_Rich ,

 

Sorry for the late reply on this.

 

I have sent you a private message with the obtained logcat.

 

 

Cheers,

Cristi

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