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Moto G Phonesmoto g stylus / moto g pro
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1 Posts

10-17-2021

Italy

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Re:NFC stopped working in moto g pro

2021-10-17, 20:17 PM

Hello everybody!

 

I've seen that most of the users are having problems with the NFC chip of their Moto G Pro, exactly like me.

 

I'd like to know if it would be possible to ask motorola to give me a refund or to change my device in order to solve this problem.

 

Thanks in advance to who might help me :) 

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25 Posts

02-11-2021

Netherlands

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Re:NFC stopped working in moto g pro

2021-10-18, 6:47 AM

Please read the topic.

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13 Posts

01-07-2021

United Kingdom of Great Britain and Northern Ireland

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Re:NFC stopped working in moto g pro

2021-10-18, 14:54 PM

That is the problem. Motorola says they "trying" to fix the phone and is already 1 year now. They still can't fixed it and still asking to send phone to repair center instead swap phone or do a return... As they know phone is faulty and keep selling...

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15 Posts

10-08-2021

Poland

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Re:NFC stopped working in moto g pro

2021-10-18, 16:02 PM
Tomorrow, it'll be one week as I've sent my phone to repair. If they don't fix it I won't send it next and next time like others had to do :-/ I'll request to change my phone to others. I can trust Motorola once more. What Motorola model in price of Moto G pro you recommend?
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3 Posts

08-26-2021

Netherlands

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Re:NFC stopped working in moto g pro

2021-10-18, 20:18 PM
If the problem is hardware related, then why did NFC stop working right after a security update? It just sounds a bit off...
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15 Posts

10-08-2021

Poland

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Re:NFC stopped working in moto g pro

2021-10-18, 20:45 PM

@ Dutch Dude wrote:

If the problem is hardware related, then why did NFC stop working right after a security update? It just sounds a bit off...

It might be related to drivers, compatibility? I guess.

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15 Posts

10-08-2021

Poland

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Re:NFC stopped working in moto g pro

2021-10-21, 20:03 PM

UPDATED:

Hi, I got my phone back. It's repaired 😊. They wrote in information for client that the software was changed. However, in details they replaced 3 components including NFC antena. I made a NFC pay today.

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11 Posts

10-14-2021

Poland

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Re:NFC stopped working in moto g pro

2021-10-21, 21:59 PM

turn off smart updates, that's what they fixed me 3 times, every time after the security update the NFC crashed, after replacing it with a new phone and after installing the update it crashed again, now the new phone is in service

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15 Posts

10-08-2021

Poland

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Re:NFC stopped working in moto g pro

2021-10-22, 10:04 AM

@ charli75 wrote:

turn off smart updates, that's what they fixed me 3 times, every time after the security update the NFC crashed, after replacing it with a new phone and after installing the update it crashed again, now the new phone is in service

Oh no 😑. Now, I have security path to 1st September. I don't know what to do. Can any agent response about it?

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11 Posts

10-14-2021

Poland

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Dot::NFC stopped working in moto g pro

2021-10-22, 10:42 AM
just september update broke NFC on my phone, but maybe that's not the rule

                        
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