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Moto G Stylus - audio Buzz at beginning of videos

2020-05-09, 19:52 PM
New Moto G Stylus - mostly very nice - but there's a buzz at the beginning of videos. It's moderately loud at the start, then tapers off in about 1-1.5 seconds. There's a buzz at the beginning of normal video, macro video, slow motion video, and action can video. There's no buzz in time lapse - seems to be no audio track.
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10536 Posts

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-11, 12:16 PM

Hi Chaga,

 

Thanks for posting. Does it happen everytime you take videos? I wonder if you can hear it safe mode. 

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Also, can you send a sample video so we can hear it as well? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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445 Posts

12-19-2017

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-11, 16:16 PM

I just checked and I'm encountering the same thing, too. I'm pretty sure it's the ambient noise filter kicking in. Depending on how quiet the room is when I start the video the initial hum can be barely discernible. For example, in my kitchen I have a wine fridge with a rather loud compressor/fan. It's not obnoxious, but it's a significant ambient noise. I can easily hear the 1 second hum at the beginning of the video. Same thing when I shot a video outside (wind/traffic noise) or even start shooting video while someone is already talking. However, when I recorded video in my relatively silent ba**bleep**t, I could barely here the 1 second hum at the beginning. 

I almost feel like it's doing exactly what it's supposed to do. 1 second may be a little slow for this to kick in, but this isn't a blazing fast phone, so it's not too surprising. If it was 10 seconds of hum, I would feel differently.

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445 Posts

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-11, 16:18 PM

I'm not really sure why the forum filter is "bleeping" out the middle of the word base-ment (without the "-")???

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-12, 15:55 PM

Hi Internetpilot,

 

Thanks for sharing your report. I will check this with my colleague who has the G Stylus in hand. In the meantime, can you try recording a video using third-party camera app (Just to test this). Regarding the bleep thing, we have reported and it is still being worked on by the team. 

 

Best regards,
Rich
Motorola-Lenovo Support



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7 Posts

05-08-2020

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Popping Sounds

2020-05-15, 3:49 AM

Hi,

My Moto G stylus makes popping sounds  on playback when I watch a video I made.

I've only made two short videos and the pops are on both of them although the pops are softer and there

are less of them on the second video.

Any thoughts?

Thanks

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-15, 17:58 PM

Hi buford52,

 

Thank you for your report. I wonder if it's similar to this thread so I moved your post here. Kindly read the responses. Also, if you can share the sample video, that would be very helpful. I can pass it to our team.

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-22, 2:19 AM

Hi Rich,

Thanks for your reply. I can send a video if I can figure out how.

Thanks

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10536 Posts

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-22, 13:11 PM

Hi buford52,

 

Thanks for your reply. You can upload it, just click the "Attach File" below the reply box.

 

Best regards,
Rich
Motorola-Lenovo Support



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445 Posts

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Re:Moto G Stylus - audio Buzz at beginning of videos

2020-05-27, 19:26 PM

@ Agent_Rich wrote:
 

 

Hi Internetpilot,

 

Thanks for sharing your report. I will check this with my colleague who has the G Stylus in hand. In the meantime, can you try recording a video using third-party camera app (Just to test this). Regarding the bleep thing, we have reported and it is still being worked on by the team. 

 

Best regards,
Rich
Motorola-Lenovo Support
 

 

Interesting development.  I just checked recording a video using the Google Camera app, and it does the same thing (humming noise) at the very beginning of the video, BUT it only does this the first time I play it back. When it loops and plays the file a second time, the hum is not there.  So, I'm wondering if it's more of playback "issue" than a recording issue (if it's an issue at all).  Again, I only noticed this after seeing this thread -- it was never something so obvious that I noticed it or it bothered me prior to reading about it here. 

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