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15 Posts

05-13-2020

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how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-14, 20:12 PM

I have been able to transfer files to microsd cards, but have not been able to transfer to an attached usb-c drive.  the files can be read from the drive, but the copy and move functions are not available when I try to transfer files from the phone to the thumb drive.

 

Is there a recommended app?

 

Thanks

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1846 Posts

10-16-2018

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-14, 20:20 PM

This is called OTG file transfer(On The Go). Some of the stock file managers struggle with some devices but the one I use works on my Moto phone and is free from the Google Playstore,

 

https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer&hl=en_GB

 

It has many great features that the pre-installed file mangers don't have.

 

Remember also you may have to enable the file transfers on the Phone as well,

 

 

 

If you still struggle put Android USB OTG Adapter into an eBay search as I have one that plugs into my phone and takes a Micro SD or Full SD card size with the Micro pushed into it.

 

HTH :)

 

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15 Posts

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-14, 22:03 PM

Enabling the usb for file transfer with the thumb drive inserted seems to be the first problem. when the usb thumb drive is inserted, the menu has "usb controlled by connected device" highlighed and no other options can be changed or highlighted.  enabling button will not turn on.

 

not sure how to fix this.

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1846 Posts

10-16-2018

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-15, 8:56 AM

You have not said if you have tried the above file explorer and you may need an OTG  USB adapter for the Thumb drive.

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74 Posts

08-06-2019

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-16, 1:00 AM

It may be tedious but another option is to transfer the files from your phone directly to your PC hard drive. After that's done, you can simply plug your external usb-c thumb drive into your PC and complete the transfer.

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15 Posts

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-16, 4:18 AM

the app failed.  I am going to try the computer link next.

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  • Message 7 of 22

Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-16, 11:49 AM

How and with what are you plugging the USB stick into the phone with?

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Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-17, 0:43 AM

I have a sandisk ultra dual drive 128gb thumb drive.  It has usb-c connection on one end and usb-a on the other. When I connect the usb-c end to the phone, the phone can read files, but cannot write to the thumbdrive. 

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9797 Posts

03-05-2018

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  • Message 9 of 22

Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-18, 18:13 PM

Hi PatrickRio,

 

Can you share the link where of the sandisk drive you're using? We'd like to make sure we're looking at the same device you're using. This will help us help you further. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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15 Posts

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  • Message 10 of 22

Re:how do I transfer files, especially video, to an external usb-c thumb drive?

2020-05-18, 18:30 PM

https://shop.westerndigital.com/products/usb-flash-drives/sandisk-ultra-dual-drive-m30-usb-3-1-type-c?utm_medium=pdsh2&utm_source=gads&utm_campaign=SanDisk-US-PLA&utm_content=865666029011&utm_term=SDDDC2-256G-A46#SDDDC2-128G-A46

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