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1 Posts

07-13-2021

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 1
  • Registered: ‎07-13-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 2

Bought a brand new g30 which contains somebody's personal files

2021-07-13, 8:35 AM

Noticed two aps called slides and sheets which were on my phone neither of which I imported. Both contained numerous files and lists of people with their email addresss.

How can a brand new phne purchased ar Argos UK contain somebody else's info contrary to data protection rules?

Would like a response from Motorola before deciding what to do.

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226 Posts

04-03-2018

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 226
  • Registered: ‎04-03-2018
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 3677
  • Message 2 of 2

Re:Bought a brand new g30 which contains somebody's personal files

2021-07-14, 8:30 AM

@ legbreak wrote:

Noticed two aps called slides and sheets which were on my phone neither of which I imported. Both contained numerous files and lists of people with their email addresss.

How can a brand new phne purchased ar Argos UK contain somebody else' info contrary to data protection rules?

Would like a response from Motorola before deciding what to do.

 

Hi legbreak, 

 

Thank you for informing us of this situation. We cannot say why the phone contains that information, but rest assured our phones leave the warehouse completely blank, so we would suggest discussing this matter with Argos. 

 

Kind regards, 

 

Sara

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