Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g30
All Forum Topics
Options

6737 Posts

02-11-2016

United States of America

3408 Signins

85546 Page Views

  • Posts: 6737
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 85546
  • Message 11 of 18

Re:Welcome to the moto g30 community!

2021-05-26, 22:00 PM

@ Mradm wrote:

Hi

my phone shows the notification (charging connected device via usb) when it is not connected to any device and it goes away when its connected ww

and it does not charge from the turbocharger although the charger works well when its plugged to another phone 

and some times when I connect the turbocharger it shows that its charging for only a sec and then it stops

I tried to reboot various times and even in safe mode but nothing is working out.

 

Hello, I'm sorry to see you're having issues with the USB port on your phone. If the charger is working fine and you've already confirmed the cable is fine as well, then the next step is to look at the phone. Can you ensure that there is no dust or debris in the USB port? Has the phone been exposed to any liquid? I'm not saying it was, but corrosion on the USB port and or internal circuitry would sometimes cause this to happen. If you have confirmed the charging port is free of any dirt or dust, then I'd recommend having the device inspected/repaired by one of our service centers. You can send @MotoMarta or @Moto_Sara private messages and they can assist with that or you can find our contact numbers here: https://motorola-global-portal-de.custhelp.com/app/mcp/service?g_id=5505&session=KPQq5Ybp.

 

Let me know if you run into any issues or need further assistance.

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

06-08-2021

India

4 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎06-08-2021
  • Location: India
  • Views: 35
  • Message 12 of 18

Re:Welcome to the moto g30 community!

2021-06-08, 4:32 AM

In My Moto g 30 mobile do not support turbo boost charging  they will take around 7 - 8 hours to full charge  mobile please 🥺 support . I really frustrated .

Reply
Options

6737 Posts

02-11-2016

United States of America

3408 Signins

85546 Page Views

  • Posts: 6737
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 85546
  • Message 13 of 18

Re:Welcome to the moto g30 community!

2021-06-08, 19:57 PM

@ Om kumar wrote:

In My Moto g 30 mobile do not support turbo boost charging  they will take around 7 - 8 hours to full charge  mobile please 🥺 support . I really frustrated .

 

Hello, just an FYI, I replied to your post on the charging topic. If you could take a look and let me know the battery temp when you're trying to charge.

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

06-08-2021

India

4 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎06-08-2021
  • Location: India
  • Views: 35
  • Message 14 of 18

Re:Welcome to the moto g30 community!

2021-06-09, 2:00 AM

36° Celsius

Reply
Options

14 Posts

07-08-2021

India

21 Signins

105 Page Views

  • Posts: 14
  • Registered: ‎07-08-2021
  • Location: India
  • Views: 105
  • Message 15 of 18

Re:Welcome to the moto g30 community!

2021-07-08, 5:43 AM

Hey!  As the Moto G30 runs on android 11 out of the box, will there be android 12 update in future ?

 

I am looking forward for the update of android 11 to 12 😃🥳.

Reply
Options

1972 Posts

11-24-2020

India

205 Signins

21800 Page Views

  • Posts: 1972
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 21800
  • Message 16 of 18

Re:Welcome to the moto g30 community!

2021-07-08, 9:15 AM

@ ReallyHarsh wrote:

Hey!  As the Moto G30 runs on android 11 out of the box, will there be android 12 update in future ?

 

I am looking forward for the update of android 11 to 12 😃🥳.

 

Hi, 

 

Welcome to Motorola Forums. I appreciate your interest in the Software updates. We have no official information on the Android 12 update. Once it’s available will keep you informed. 

 

Thanks

Sunitha



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

1 Posts

07-11-2021

India

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎07-11-2021
  • Location: India
  • Views: 5
  • Message 17 of 18

Re: your most repeated problem to consumers

2021-07-11, 5:10 AM

You doesn't provide Gorilla glass 

Your phone are though durable but normal public seek this small detail 

So please provide this glass to increases your sell

Reply
Options

1972 Posts

11-24-2020

India

205 Signins

21800 Page Views

  • Posts: 1972
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 21800
  • Message 18 of 18

Re:Welcome to the moto g30 community!

2021-07-12, 9:49 AM

Hi Sidh7379

 

Welcome to Motorola Forums. We're always looking to make improvements and your feedback is truly valued. I'll make sure it's passed along to the concerned team.

 

Thanks

Sunitha



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms