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9 Posts

07-06-2021

India

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  • Message 141 of 174

Touch Issue

2021-07-06, 13:10 PM
What they said is a private affair between me and Flipkart, smell air from my last post and my suggestion to them
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12 Posts

07-01-2021

India

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  • Message 142 of 174

Re:Touch Issue

2021-07-06, 13:11 PM

Okay Thanks 

 

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35 Posts

06-11-2021

India

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  • Message 143 of 174

Re:Touch Issue

2021-07-06, 14:04 PM

I think without cooperation with the advice given by Moto agents u can't say this is buggy choppy .

Follow tips given by them.

One more after update my smartphone is good.

No issues maybe some may have hardware issues including u that's your fate...

So if you don't like then claim your warranty right...

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23 Posts

05-11-2021

India

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  • Message 144 of 174

Re:Touch Issue

2021-07-06, 14:21 PM

@Aariya123 

 

Agree with your point.. same thing I also get 1st update and inform here.. and found no issue till now.. also check google indic keyboard and all check which guy mention issue and no issue found here.. and another thing this is forum page where everyone can share their issue and solution and sometime company can find which type of issue are facing by customer so that they can resolve but it take time. As I am Android developer so it is not 1-2 day work to find bug and resolve. It take time. As I am stock android user and I have 3 year old nokia phone and still I am getting update because small bug which we dont even know but company give update and try to resolve.

 

Or else

Best way you can contact motorola or send email to motorola as I send touch issue to them and also got call from them what actually happen or you can visit customer service centre..

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9 Posts

07-06-2021

India

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  • Posts: 9
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  • Message 145 of 174

Re:Touch Issue

2021-07-06, 14:25 PM
Try changing keyboard and post inputs, btw I paid from my pocket and not from any agent's pocket so mind your business before preaching anyone here
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9 Posts

07-06-2021

India

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  • Posts: 9
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  • Message 146 of 174

Re:Touch Issue

2021-07-06, 14:28 PM
as per advise received I have made changes in my profile and allow moto have reports of my phone,so I followed their guide lines given to me
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23 Posts

05-11-2021

India

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  • Posts: 23
  • Registered: ‎05-11-2021
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  • Message 147 of 174

Re:Touch Issue

2021-07-06, 14:29 PM

We just share our review what we observe.. for your kind information I am not any type or moto agent. This page is for share information which I done.. and motorola dont even pay you to purchase that Phone..  You have rights to claim and you can.

 

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9 Posts

07-06-2021

India

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  • Message 148 of 174

Re:Touch Issue

2021-07-06, 14:34 PM
So I am doing,thank you
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24 Posts

06-08-2021

India

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  • Posts: 24
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  • Message 149 of 174

Re:Touch Issue

2021-07-06, 14:36 PM
I think . 1 time format device . Then check again . But is real . Touch is buggy . Too high sensitivity . . And one more problem . Try to check antutu score . After score . GPU score is 0 . Why ? . Open 3.0 something not support . Y ? . Geek bench score is low . 1200 multi core , single core is 377 . Whats this . This is 732G . ! Expected score 500 single core and multi core 1500 something . And no GCAM SUPPORT
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3994 Posts

03-04-2016

India

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  • Message 150 of 174

Re:Touch Issue

2021-07-06, 14:40 PM

@ Jag$ wrote:

as per advise received I have made changes in my profile and allow moto have reports of my phone,so I followed their guide lines given to me

Hi, 

 

Thank you for updating your profile, can you please try holding the power key for 10 seconds reboot, and if you still see the issue with a touch then we would need a video and a bug report in order for us to investigate further.

 

Below are the steps for getting a bug report:

 

1. Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]
2. After the above steps Developer options will be enabled.
3. Go to Settings ->System -> Advanced -> Developer options -> Enable USB debugging > Toggle On
4. Enable Settings -> System -> Advanced -> Developer options -> Enable Bug Report shortcut > Toggle On
5. Once the issue is reproduced, Go to Settings -> System -> Advanced -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.
6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
7. Then upload the BugReport to your personal Google Drive and then share the link to the bug report on the forums in a reply.
8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time. 

 

Regards

Sandip



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