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3692 Posts

03-04-2016

India

1241 Signins

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  • Posts: 3692
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 59510
  • Message 161 of 163

Re:Touch Issue

2021-07-27, 7:29 AM

@ VectorPrime wrote:

Hi team,

 

I am facing major touch issues on my Moto G40 Fusion.

 

Please fix this issue as soon as possible.

Note that all my apps are uptodate and same for software updates too.

The screen becomes irresponsive at times suddenly and only gets fixed after a reboot.

The issue arrives all of a sudden. This is definitely a software issue and is not limited to any specific app. The bug is across the system.

 

Please fix it ASAP or I will just get rid of this phone.

Hi, 

 

Welcome to Motorola forums and sorry to hear about this, please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards

Sandip



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3 Posts

06-22-2021

India

5 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎06-22-2021
  • Location: India
  • Views: 15
  • Message 162 of 163

Re:Touch Issue

2021-07-27, 18:17 PM
Touch issue has started occuring again ....!.. Even after the update..! this is not what we had expected . The problem of touch is not getting reslove at all...!
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3692 Posts

03-04-2016

India

1241 Signins

59510 Page Views

  • Posts: 3692
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 59510
  • Message 163 of 163

Re:Touch Issue

2021-07-28, 7:46 AM

@ rohan231 wrote:

Touch issue has started occuring again ....!.. Even after the update..! this is not what we had expected . The problem of touch is not getting reslove at all...!

Hi, 

 

Sorry to know about this, as requested could please update your profile so that we can check and take this further.

 

Regards

Sandip



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