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5 Posts

05-25-2021

India

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  • Message 21 of 169

Re:Touch Issue

2021-05-26, 10:41 AM

Is it there for everyone, or only for some devices ?? Bcz I'm able to see some pubg test videos in youtube...

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4 Posts

05-21-2021

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  • Message 22 of 169

Re:Touch Issue

2021-05-26, 10:48 AM
Most of those gameplays are fake and apart from those some youtubers have pointed out this issue too while playing games, I think most of the moto g40 fusion have this issue. Not even in games this is present even in normal use also.
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5 Posts

05-25-2021

India

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  • Message 23 of 169

Re:Touch Issue

2021-05-26, 12:12 PM

So what do we do..

 

Is it preferable to demand for replacement/refund or wait until Moto fix the issue by giving update..

 

 

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4 Posts

05-21-2021

India

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  • Message 24 of 169

Re:Touch Issue

2021-05-26, 12:45 PM
I'm waiting to know whether this is a hardware issue or software issue, software issue can be fixed with an update and if it's an hardware issue then as you suggested we can ask moto for replacement/refund.
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5 Posts

05-25-2021

India

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  • Message 25 of 169

Re:Touch Issue

2021-05-26, 13:01 PM

As informed earlier, our concerned team is investigating this issue. So, we are unable to tell when and how fixes are coming. You can go for a replacement/refund if you are unable to use to the device. I apologize again for the experience. Regards- Brahma

 

This is what I got from their official Twitter handle. 

 

If it can be resolved by giving update, no probs. The phone is fantastic. What if cant be done by software update ...

 

 

 

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4 Posts

05-21-2021

India

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  • Message 26 of 169

Re:Touch Issue

2021-05-26, 13:15 PM
As their team is working on it, i'm waiting for their reply too and if they can't repair this through an update then i would try for an replacement without this issue or even refund if the replacement one turns to have this issue. Yes, the phone is good but this small thing spoils the experience.
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23 Posts

05-11-2021

India

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  • Message 27 of 169

Re:Touch Issue

2021-05-26, 13:20 PM

Hello all, 

 

This issue is mostly resolve by update as touch is sense when finger touch but delay while moving. Wait for update from moto team as this is not 1 or 2 phone issue this is issue in all this phones so they have to give update and resolve for quality of their products.

Because i order this phone when 1st available on flipkart and after get touch issue i thought phone issue and replace but same issue in new phone which i replacement and received.

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5 Posts

05-25-2021

India

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  • Message 28 of 169

Re:Touch Issue

2021-05-26, 13:21 PM

Yes that's right only. But how can we replace phone once it's had its replacement period. I mean through Flipkart it's only 7 days..

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2 Posts

05-17-2021

India

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  • Message 29 of 169

Re:Touch Issue

2021-05-26, 14:59 PM

This delay see in video i have uploaded...

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74 Posts

06-28-2017

India

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  • Message 30 of 169

Re:Touch Issue

2021-05-29, 2:04 AM

Hello , I am buying 3 moto mobiles g40-2 n g60-1 , is that touch creating more problem tell , please provide me some information if still it persists.

Sai
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