Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g40 fusion
All Forum Topics
Options

73 Posts

06-28-2017

India

111 Signins

904 Page Views

  • Posts: 73
  • Registered: ‎06-28-2017
  • Location: India
  • Views: 904
  • Message 31 of 163

Re:Touch Issue

2021-06-01, 3:01 AM

Hello admin the moto g40 fusion and g60 has the same  issue reported by some user in my devices also will it solve by software update or not aleast respond to this , if not I can return my devices.

 

Sai
Reply
Options

3052 Posts

03-04-2016

India

1200 Signins

53955 Page Views

  • Posts: 3052
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 53955
  • Message 32 of 163

Re:Touch Issue

2021-06-01, 4:38 AM

@ Saikumar69 wrote:

Hello admin the moto g40 fusion and g60 has the same  issue reported by some user in my devices also will it solve by software update or not aleast respond to this , if not I can return my devices.

 

Hi, 

 

We sincerely apologize for this inconvenience. We are currently investigating reports of this. We'll let you know as we learn more from our end.

 

Regards

Sandip



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

1 Posts

06-03-2021

India

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎06-03-2021
  • Location: India
  • Views: 5
  • Message 33 of 163

Re:Touch Issue

2021-06-03, 6:21 AM

DEAR MOTOROLA COMMUNITY

Being an proud owner of motog40 on behalf of many reports i am writing this we all our facing touch issue in moto G40/G60. This problem is very much annoying please fix this as soon as possible 

THANKING YOU

 

 

Reply
Options

19 Posts

05-20-2021

India

29 Signins

155 Page Views

  • Posts: 19
  • Registered: ‎05-20-2021
  • Location: India
  • Views: 155
  • Message 34 of 163

Re:Touch Issue

2021-06-03, 6:24 AM

Respected moto team

 

There is a major touch issue faced 

 

The issue :

While playing games, especially PUBG and COD the screen doesn't register minor movements during sniping

There is a delay in registering movements as well

 PUBG experience is horrible  with the Device

 

While scrolling slowly, the scroll is not registered

While editing photos the slider bar is not registered 

 

Even youtubers are facing the same issue 

It is universal over all moto g40 fusion devices

And it's barely a month old device 

Fix the issue or give us refund

 

Thanks

MOTO G40 fusion user

Reply
Options

5970 Posts

02-11-2016

United States of America

3356 Signins

80826 Page Views

  • Posts: 5970
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 80826
  • Message 35 of 163

Re:Touch Issue

2021-06-04, 17:49 PM

Hello, I'd like to share an update on this. As I mentioned we have been investigating these reports of touch performance. I'm happy to say we will have improvements for touch response in a future software update. I don't have the timing for the update, but it's coming. 

 

Thank you and I hope you have a good weekend.

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

73 Posts

06-28-2017

India

111 Signins

904 Page Views

  • Posts: 73
  • Registered: ‎06-28-2017
  • Location: India
  • Views: 904
  • Message 36 of 163

Re:Touch Issue

2021-06-05, 3:30 AM

Thanks for the update. May soon release update for devices.

Sai
Reply
Options

19 Posts

05-20-2021

India

29 Signins

155 Page Views

  • Posts: 19
  • Registered: ‎05-20-2021
  • Location: India
  • Views: 155
  • Message 37 of 163

Re:Touch Issue AN OFFICIAL STATEMENT FROM MOTOROLA INDIA NEEDED

2021-06-06, 4:50 AM

We want an official statement and an explanation from Motorola India in regards to this issue and an answer to why does this issue exist in the first place considering  the phone launched just a month ago 

We want details regarding the upcoming update that will fix this issue with a promise that there would be no introductory bugs or any sort of sacrifice with the performance, as already the phone isn't performing 6GB ram SD 732G Stock android 11 standards

 

 

regards

Moto G40 fusion user

Reply
Options

2 Posts

06-07-2021

India

3 Signins

5 Page Views

  • Posts: 2
  • Registered: ‎06-07-2021
  • Location: India
  • Views: 5
  • Message 38 of 163

Re:Touch Issue

2021-06-07, 11:39 AM

This device is having weird touch issue... It's in such a way like it is not registering very small touch movements while gaming, it's fine when panning but while precise aiming phone does not regesters the movement.... This should be fixed ASAP Lenovo..

 

Thanks.

Reply
Options

24 Posts

06-08-2021

India

9 Signins

50 Page Views

  • Posts: 24
  • Registered: ‎06-08-2021
  • Location: India
  • Views: 50
  • Message 39 of 163

Re:Touch Issue

2021-06-08, 16:00 PM

Touch issue . If they try finger move under 5mm space up down app menu free space or other app flipkart app . Then see didn't work touch  . Only short trems issue . What is this . This is hardware problem or software problem ? . Tell me truth please . I dont liked with new phone under 14k  . 

Screenshot_20210608-212904-068.png
Reply
Options

1 Posts

06-10-2021

India

7 Signins

20 Page Views

  • Posts: 1
  • Registered: ‎06-10-2021
  • Location: India
  • Views: 20
  • Message 40 of 163

Re:Touch Issue

2021-06-10, 11:58 AM

I have also same issue in Touch during gaming... I'm unable to aim... cursor doesn't move smoothly...I have also bug report

Screenshot_20210610-171702.png
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms