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74 Posts

06-28-2017

India

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  • Message 41 of 163

Re:Touch Issue

2021-06-10, 13:45 PM

Moto team many users are reporting this issue. So please release as soon as possible.

Sai
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1 Posts

06-07-2021

India

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  • Message 42 of 163

Re:Touch Issue

2021-06-11, 17:41 PM

Hi ,

 

I've recently purchased a moto g40 fusion and I've been facing this touch delay issue for a while , as many other have been facing. Kindly let me know if this  issue can be fixed through an OTA patch update or not . If yes , please fix this issue as soon as possible. 

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3 Posts

08-23-2017

India

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  • Message 43 of 163

Touch sensitivity issue and headphone audio problem during video chat in moto g40

2021-06-16, 7:16 AM

The touch sensitivity of the moto g40 fusion is very poor (I have to drag the finger farther to scroll through screen), having a very bad experience in playing games like COD. The headphones don't work at all during video calling (I have tried multiple headphones). Camera needs some updates. The front camera doesn't have manual focus. Low light performance of both camera is very bad.

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3668 Posts

03-04-2016

India

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  • Message 44 of 163

Re:Touch sensitivity issue and headphone audio problem during video chat in moto g40

2021-06-17, 5:27 AM

@ Mk_jaggal wrote:

The touch sensitivity of the moto g40 fusion is very poor (I have to drag the finger farther to scroll through screen), having a very bad experience in playing games like COD. The headphones don' work at all during video calling (I have tried multiple headphones). Camera needs some updates. The front camera doesn' have manual focus. Low light performance of both camera is very bad.

Hi, 

 

please do not start a new thread before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. However, I have merged your post with the running thread, and for the Audio problem can you please post here this will help us to follow an issue. 

 

Thanks

Sandip



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13 Posts

06-18-2021

India

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  • Message 45 of 163

Sensitivity issue with moto G40 fusion.

2021-06-18, 14:52 PM

Hi.

I just bought moto g40 fusion & I found out that there is a delay in moving your pointer while playing a shooter game. I increased the sensitivity all the way up but still there is this bug.

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4519 Posts

03-11-2019

United States of America

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  • Message 46 of 163

Re:Sensitivity issue with moto G40 fusion.

2021-06-19, 15:01 PM

Hi ShankeyMartin,

 

I definitely would like to help you with this. May I know what shooter game are you experiencing this behavior? Does this happen on other games? Can you please provide us a video showing the delay?

 

Best regards,
Zeke
Motorola Support



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1 Posts

10-02-2018

India

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  • Message 47 of 163

Re:Touch Issue

2021-06-20, 18:18 PM

Hi team,

 

There is some lag issue with touch and it can be seen when you play any game like PUBG or COD. The touch only starts to respond when you drag the touch. Sadly my Moto G5 plus performs more better when playing games like these when compared to Moto g40 fusion(6gb, 128gb) version. 

If you want to see this issue by yourself, try to play pubg on moto g40 fusion and try to open scope and test by targeting something, you'll find it very hard just to point the scope onto target. Also just move your player and you'll find the issue. The same game with same file is performing way better on my moto g5 plus. Though Moto g40 fusion having better specifications than moto g5 plus, touch wise and game wise it is performing way less than it should have.

I hope this touch issue or whatever it is gets fixed ASAP.

 

Thank you

Harsha

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13 Posts

06-18-2021

India

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  • Message 48 of 163

Re:Sensitivity issue with moto G40 fusion.

2021-06-21, 7:58 AM

Frag pro shooter, Fifa mobile, battleground mobile india. 

 

I can't aim with the current issue. There is a sudden delay in pointer.

 

Also I contacted support team via email & I got the response that "we don't support 3rd party app"

So I've to use only Google apps on my phone? I've attached the screenshot of their reply below

Screenshot_20210621-132357-347.png
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13 Posts

06-18-2021

India

15 Signins

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  • Posts: 13
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  • Message 49 of 163

Re:Sensitivity issue with moto G40 fusion.

2021-06-21, 8:14 AM

Here is the video attachment. Check this out I was trying to aim directly to opponents base but I was not able to. On my old phone I was able to aim while moving but on moto g40 fusion I can't even aim even I was standing still.

 

https://youtu.be/pKgFe03Vayg

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23 Posts

05-11-2021

India

22 Signins

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  • Message 50 of 163

Re:Touch Issue

2021-06-21, 8:15 AM

Dear all,

 

Getting RRI31.Q1-42-42-3 update in Moto G40 Fusion and touch delay issue resolve in this update... All user can update and go further.

 

Thank you moto for resolve issue by giving update.

 

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