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244 Posts

02-10-2017

Portugal

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Re:Google PLay Update system

2021-08-03, 10:15 AM

You're not doing it right Download the update and reboot. After the phone turns on and you unlock after home screen starts to load you turn off immediately. Wait until it turns off, wait then turn on. Do the same procedure as before .It works. It has too mine did. But you have to be quick before the phone reboots itself after a couple of seconds.

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26 Posts

08-04-2021

Finland

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  • Message 32 of 351

Re:Google PLay Update system

2021-08-04, 8:29 AM

Hello, i have exact the same problem with my Motorola G50 RRF31.Q1-59.33-2 

(No RRF31.Q1-59-76 update available yet.   FI region)

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244 Posts

02-10-2017

Portugal

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Re:Google PLay Update system

2021-08-04, 14:36 PM

Have you tried my solution?

 

I know it´s not the oficial way but it works. At least until they look and fix this on a official way i hope.

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26 Posts

08-04-2021

Finland

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Re:Google PLay Update system

2021-08-05, 11:17 AM

I tried your method it didn't work for me I even tried the LMSA tool and flash the same problem continues after that I wonder if using the device (g50) is even safe (malware etc in the European build? I can't be sure)

I introduced my old phone (not Motorola) it all works perfectly and the updates are up to date

Too bad because I liked the g50 phone in many ways

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38 Posts

07-11-2021

Switzerland

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  • Message 35 of 351

Re:Google PLay Update system

2021-08-05, 11:25 AM
Yes also mine Moto G50 dint'n work with this method. I think it's a special only Moto G 50 problem. I don't use it anymore.
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244 Posts

02-10-2017

Portugal

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  • Message 36 of 351

Re:Google PLay Update system

2021-08-05, 11:57 AM

Today I checked again and it was back again on January Patch.

 

So this method doesn't work.

 

Common Tom please fix this.

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244 Posts

02-10-2017

Portugal

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Re:Google PLay Update system

2021-08-05, 12:05 PM

Forget what I said  my method doesn't work

 

Moto doesn't seem to care that much, two months and this issue is not solved

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26 Posts

08-04-2021

Finland

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Re:Google PLay Update system

2021-08-05, 12:06 PM

Play store will update to the new version (manually and by itself) but if I turn off the phone then the previous version will be restored when I turn on the device eg in the morning and the ringtone may have changed arbitrarily No Awaken my trust no

I know the device has Thinkshield but ...

What if the Thinkshield is the one that somehow prevents and causes the problem this is just a guess Motorola Tom may know better

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244 Posts

02-10-2017

Portugal

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  • Message 39 of 351

Re:Google PLay Update system

2021-08-05, 12:30 PM
That's a good point. Maybe it's exactly this supposed firewall preventing this update to be installed?
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26 Posts

08-04-2021

Finland

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  • Message 40 of 351

Re:Google PLay Update system

2021-08-06, 7:11 AM
I'm wondering that many users of the g50 probably won't immediately notice that there is a problem with the phone, so this should be fixed
Only when the device is turned off and then turned on does the problem slowly begin to appear
Play store revertes to an older version double booting occurs in certain updates (it already appeared at the beginning) and the update does not install etc. vaguely
Before long, can it happen that, for example, the Play store stops working and I can't update applications and I don't use the whole service?
Personally, I was wondering at the beginning of the use, eg double boot, etc. and should have returned the device immediately to the seller. Maybe it is still possible
The phone is less than 2 months old
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