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2 Posts

05-08-2021

India

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  • Registered: ‎05-08-2021
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  • Message 1 of 4

Bootloader unlocking problem!!!!!

2021-05-08, 13:17 PM

I 've a new hanoip XT2135-2 ( Moto G60) device. I cannot get the unlock data as described in moto site. When I try the command I get "(bootloader) Failed to get unlock data." error. Please help me. 

My device details are below.

 

 

 

C:\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-hanoip_retail-aea4f158e7-210402
(bootloader) product: hanoip
(bootloader) board: hanoip
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: EUAPEM
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SKhynix H9HQ15AECMBDAR FV=A002 WB=0
(bootloader) ram: 6GB SKHYNIX LP4x DIE=16Gb M5-M8=06 06 00 11
(bootloader) cpu: SM7150 1.0
(bootloader) serialno: ZF6526JQXV
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 2FAD0496
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) reason: Volume down key pressed
(bootloader) imei: Edited: for privacy
(bootloader) imei2: Edited: for privacy
(bootloader) meid:
(bootloader) date: 04-16-2021
(bootloader) sku: XT2135-2
(bootloader) carrier_sku: XT2135-2
(bootloader) battid: SB18C87844
(bootloader) battery-voltage: 4273
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: retin
(bootloader) ro.build.fingerprint[0]: motorola/hanoip_retailnq/hanoip:11
(bootloader) ro.build.fingerprint[1]: /RRI31.Q1-42-24-4/980312:user/rele
(bootloader) ro.build.fingerprint[2]: ase-keys
(bootloader) ro.build.version.qcom: LA.UM.9.1.r1-07700-SMxxx0.0
(bootloader) version-baseband[0]: M7150_09.297.01.57R HANOIP_EUAPEMDSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 4.14.190-perf+ (nobody@and
(bootloader) kernel.version[1]: roid-build) (clang version 10.0.7 for An
(bootloader) kernel.version[2]: droid NDK, GNU ld (binutils-2.27-bd24d23
(bootloader) kernel.version[3]: f) 2.27.0.20170315) #1 SMP PREEMPT Fri A
(bootloader) kernel.version[4]: pr 2 07:40:31 CDT 2021
(bootloader) git:xbl: MBM-3.0-hanoip_retail-e90680732-210402
(bootloader) git:xbl_config: MBM-3.0-hanoip_retail-e90680732-210402
(bootloader) git:aop: MBM-3.0-hanoip_retail-4bfd5e5-210402
(bootloader) git:tz: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:hyp: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:devcfg: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:cmnlib: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:keymaster: MBM-3.0-hanoip_retail-bf902af-210402
(bootloader) git:storsec: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:prov: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) git:abl: MBM-3.0-hanoip_retail-aea4f158e7-210402
(bootloader) git:qupfw: MBM-3.0-hanoip_retail-6d17b7c-210402
(bootloader) git:uefisecapp: MBM-3.0-hanoip_retail-c51710639-210402
(bootloader) frp-state: no protection (0)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 3
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28D03162
(bootloader) primary-display: tm_ili7807s_fhd_vid
(bootloader) secondary-display:
all: listed above
finished. total time: 0.148s

 

Thanks in advance.

 

 

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13963 Posts

03-05-2018

United States of America

1297 Signins

176245 Page Views

  • Posts: 13963
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 176245
  • Message 2 of 4

Re:Bootloader unlocking problem!!!!!

2021-05-08, 19:49 PM

Hi TP77

 

May I know how long do you have this phone? You need at least 1 week with mobile data on or internet before unlocking the bootloader. 

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

05-08-2021

India

4 Signins

10 Page Views

  • Posts: 2
  • Registered: ‎05-08-2021
  • Location: India
  • Views: 10
  • Message 3 of 4

Re:Bootloader unlocking problem!!!!!

2021-05-08, 22:48 PM

I got the phone on 02/05/2021. Thank you for your prompt and swift reply. I think I may be a bit over enthusiastic.😀.

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13963 Posts

03-05-2018

United States of America

1297 Signins

176245 Page Views

  • Posts: 13963
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 176245
  • Message 4 of 4

Re:Bootloader unlocking problem!!!!!

2021-05-09, 16:07 PM

Hi TP77

 

I see. Please try again after couple of days. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
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