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31 Posts

02-22-2017

India

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  • Message 1 of 5

During video call mini screen can't drag

2021-09-19, 15:37 PM

Hey, guys anyone having same issue please reply!!

 

During video call our cam video in mini screen can't drag like it's lock in bottom left can't drag or move.

I tried in Safe mode issue not resolve tried rescue issue not resolve. Native video call. Google dailer phone app. It's my bad decision to brought motorola phone. Previously I used moto g4 plus , g5s plus. 

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5127 Posts

10-05-2016

United States of America

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  • Message 2 of 5

Re:During video call mini screen can't drag

2021-09-19, 22:58 PM

Hi @ DEEPP ,

 

Sorry to know that your mini screen won't drag during calls. We'll try our best to help. For us to further assist you, we'll ask you for some details.

 

    • Can you tell us what video calling app you are using when you get this mini screen that you can't drag aside from Google Dialer?
    • When did it start to happen?
    • Does this happen with any other apps?
    • Can you share a sample video showing that you can't drag it?

 

Let us know.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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31 Posts

02-22-2017

India

44 Signins

207 Page Views

  • Posts: 31
  • Registered: ‎02-22-2017
  • Location: India
  • Views: 207
  • Message 3 of 5

Re:During video call mini screen can't drag

2021-09-20, 1:44 AM
1. Native video call google dailer phone application 2. When I brought around 1mont it's works fine after update the issue I noticed around 2 month 3. No it's fine with other app like whatsapp, gmeet. 4. How can I share something which nothing animated or movement just like still photo. If any animation occur or any error popup I can screen record and I share. Either mini screen darg or move neither in double click mini screen replace show as big screen it's juts locked in bottom left on device. Now i think I described proper well . I tried app reset, luncher clear, phone reset, safe mode and yesterday I did rescue also it's same.
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31 Posts

02-22-2017

India

44 Signins

207 Page Views

  • Posts: 31
  • Registered: ‎02-22-2017
  • Location: India
  • Views: 207
  • Message 4 of 5

Re:During video call mini screen can't drag

2021-09-20, 1:44 AM

1. Native video call google dailer phone application
2. When I brought around 1mont it's works fine after update the issue I noticed around 2 month
3. No it's fine with other app like whatsapp, gmeet.
4. How can I share something which nothing animated or movement just like still photo. If any animation occur or any error popup I can screen record and I share. Either mini screen darg or move neither in double click mini screen replace show as big screen it's juts locked in bottom left on device. Now i think I described proper well .

I tried app reset, luncher clear, phone reset, safe mode and yesterday I did rescue also it's same.

 

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3911 Posts

03-04-2016

India

1254 Signins

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  • Message 5 of 5

Re:During video call mini screen can't drag

2021-09-20, 7:04 AM

Hi, 

 

Please do not start new threads before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. There is already a discussion on this here, so please post there. 


Locking this thread.

 

 

Regards

Sandip



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