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24 Posts

05-24-2021

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Software update for Moto G60

2021-10-05, 1:04 AM

Hii..I wished to ask if G60 would be getting android 12

If it would be getting android 12 then what would be the approximate period it would take?

Uday
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5309 Posts

10-05-2016

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Re:Software update for Moto G60

2021-10-05, 16:59 PM

@ Uday999 wrote:

Hii..I wished to ask if G60 would be getting android 12

If it would be getting android 12 then what would be the approximate period it would take?

 

Hi @ Uday999,

 

Thanks for posting your question. We do not have any information yet on which devices are eligible to get Android 12. Once we learn more, we'll let everyone know.

 

Also, I moved this post as a new topic due to that it is not related to the thread.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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5309 Posts

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Re:Software update for Moto G60

2021-10-05, 16:59 PM

@ Uday999 wrote:

Hii..I wished to ask if G60 would be getting android 12

If it would be getting android 12 then what would be the approximate period it would take?

 

Hi @ Uday999,

 

Thanks for posting your question. We do not have any information yet on which devices are eligible to get Android 12. Once we learn more, we'll let everyone know.

 

Also, I moved this post as a new topic due to that it is not related to the thread.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.

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24 Posts

05-24-2021

India

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Security update for Moto G60

2021-10-13, 5:41 AM

I would wish to confirm if I am using my device with the latest security patch update (1 July 2021) as the device (Moto G60) shows an exclamation before the security patch info.

 

Please confirm with screenshot attached.

Screenshot_20211013-110247-559.png
Uday
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24 Posts

05-24-2021

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Security update for Moto G60

2021-10-13, 23:54 PM

It's so disappointing to see that the device had not even received the August 2021 security patch update while many other device manufacturers had already rolled that out.😒

 

Please notify when the new security patch update for Moto G60 would be rolled out as my device (Moto G60) is already signifying that the security patch had went older as much I could understand. 

Please check the screenshot attached..

Your support would be highly valued 😊

Screenshot_20211014-052413.png
Uday
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5309 Posts

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Re:Software update for Moto G60

2021-10-14, 19:43 PM

@ Uday999 wrote:

It's so disappointing to see that the device had not even received the August 2021 security patch update while many other device manufacturers had already rolled that out.😒

 

Please notify when the new security patch update for Moto G60 would be rolled out as my device (Moto G60) is already signifying that the security patch had went older as much I could understand. 

Please check the screenshot attached..

Your support would be highly valued 😊

 

Hi @ Uday999,

 

I know how disappointed it is that you haven't gotten the latest update. However, yours has the latest update. Therefore, the August update is not yet released. Once it is available, you will be notified once it's released.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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24 Posts

05-24-2021

India

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  • Message 6 of 11

Re:Software update for Moto G60

2021-10-15, 1:13 AM

But why there is an exclamation ( ❗) at the security patch version as seen in screenshot

Screenshot_20211014-052413.png
Uday
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5309 Posts

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Re:Software update for Moto G60

2021-10-18, 20:10 PM

@ Uday999 wrote:

But why there is an exclamation ( ❗) at the security patch version as seen in screenshot

Hi @ Uday999,

 

I know this may be concerning to you. It shows the red exclamation point as it passed 90 days from the time you updated it. We have raised this up to our team and they are now working on it to get the update released. 

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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24 Posts

05-24-2021

India

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  • Message 8 of 11

Re:Software update for Moto G60

2021-10-19, 9:49 AM

Thanks for the support.. actually I received the september security patch update

Uday
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18 Posts

12-02-2014

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  • Message 9 of 11

Re:Software update for Moto G60

2021-10-19, 15:46 PM

@ Uday999 wrote:

Thanks for the support.. actually I received the september security patch update

When?

 

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24 Posts

05-24-2021

India

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  • Message 10 of 11

Re:Software update for Moto G60

2021-10-19, 17:08 PM

I received the 1st September security patch update on 16th October 2021

Uday
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