Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g60
All Forum Topics
Options

6 Posts

05-03-2021

India

9 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: India
  • Views: 25
  • Message 1 of 11

Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-03, 18:45 PM

Sometimes, the touch doesn't work fine especially when we play pubg mobile. The movement is not smooth and aim doesn't wirk properly in PUBG mobile

Reply
Options

5190 Posts

02-11-2016

United States of America

3301 Signins

75931 Page Views

  • Posts: 5190
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 75931
  • Message 2 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-03, 21:12 PM

@ Karthik234567 wrote:

Sometimes, the touch doesn' work fine especially when we play pubg mobile. The movement is not smooth and aim doesn' wirk properly in PUBG mobile

 

 

Hello, I'd like to look into this further. First, what graphics settings do you have the phone set to while in the game? Also, are you using any gyro-scope for aiming/movement?

Finally, can you capture a video showing this happening?

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

05-03-2021

India

9 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: India
  • Views: 25
  • Message 3 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-04, 3:28 AM

Graphic setting is Smooth, Frame Rate is Ultra, I'm using Gyro. I've used every alternate graphic settings to see if the gameplay gets better but it doesn't. Sometimes I've to touch multiple times to open the bag or any other option. I'll upload a video soon.

Reply
Options

5190 Posts

02-11-2016

United States of America

3301 Signins

75931 Page Views

  • Posts: 5190
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 75931
  • Message 4 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-04, 20:50 PM

@ Karthik234567 wrote:

Graphic setting is Smooth, Frame Rate is Ultra, I' using Gyro. I' used every alternate graphic settings to see if the gameplay gets better but it doesn'. Sometimes I' to touch multiple times to open the bag or any other option. I' upload a video soon.

 

Thanks for the additional information. Does this happen if you don't use Gyro as well?

 

-Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

05-03-2021

India

9 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: India
  • Views: 25
  • Message 5 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-05, 3:24 AM

Yes, it happens even when the gyro is off.

Reply
Options

5190 Posts

02-11-2016

United States of America

3301 Signins

75931 Page Views

  • Posts: 5190
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 75931
  • Message 6 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-05, 21:36 PM

@ Karthik234567 wrote:

Yes, it happens even when the gyro is off.

 

Ok thanks for confirming. When you create the video can you also generate a bug report right after it happens? Steps below

 

1. Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]
2. After the above steps Developer options will be enabled.
3. Go to Settings ->System -> Advanced -> Developer options -> Enable USB debugging > Toggle On
4. Enable Settings -> System -> Advanced -> Developer options -> Enable Bug Report shortcut > Toggle On
5. Once the issue is reproduced, Go to Settings -> System -> Advanced -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.
6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
7. Then upload the BugReport to your personal Google Drive and then share the link to the bug report on the forums in a reply.
8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time.

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

05-03-2021

India

9 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: India
  • Views: 25
  • Message 7 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-06, 16:46 PM

Here's the link to the drive: https://drive.google.com/folderview?id=13TuWeC73oTbFAIcFmYkTdwktcBKH9uye

 

Sorry for the unusually large video file. Sometimes the left hand side movement is uncontrollable and sometimes the right hand side one.

Reply
Options

5190 Posts

02-11-2016

United States of America

3301 Signins

75931 Page Views

  • Posts: 5190
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 75931
  • Message 8 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-07, 18:57 PM

@ Karthik234567 wrote:

Here' the link to the drive: https://drive.google.com/folderview?id=13TuWeC73oTbFAIcFmYkTdwktcBKH9uye

 

Sorry for the unusually large video file. Sometimes the left hand side movement is uncontrollable and sometimes the right hand side one.

 

Thanks, can you turn on link sharing for the file so we can access it? Also, do you have issues in any other apps or games?

 

-Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

6 Posts

05-03-2021

India

9 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: India
  • Views: 25
  • Message 9 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-07, 19:02 PM

Link sharing is turned on now. The touch issue is there with the other apps as well but is evidently visible in PUBG.

Reply
Options

29 Posts

10-14-2016

India

72 Signins

378 Page Views

  • Posts: 29
  • Registered: ‎10-14-2016
  • Location: India
  • Views: 378
  • Message 10 of 11

Re:Touch, Movement, Aim issues while playing PUBG Mobile

2021-05-10, 8:26 AM

I have the exact same problem. It is only noticeable in pubg mobile. While shooting ,for a split second or two the touch becomes unresponsive , I think. While dragging down for controlling recoil, the crosshair is all over the place. This is a big issue.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms