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10-13-2021

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Audio issue in videos

2021-10-13, 15:48 PM

Is it just me or does the audio become muffled if u video record at the 1 minute mark?

Thing is, I recently replaced a LG phone that had this same issue so is it just me or a known flaw?

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5309 Posts

10-05-2016

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Re:Audio issue in videos

2021-10-13, 17:48 PM

Hi @ Uncle Joe,

 

This is odd that the device has a muffled sound. We're glad to assist you here. We'd like to ask a few questions.

 

  • Can you share with us a sample recorded video in which we can hear the muffled sound?
  • Are you using the stock camera app of the phone?
  • Do you have a case on the phone that may be covering the microphone?
  • If yes, have you tried to remove it and see if it has the same thing?

Let us know.

 

Regards,
Jess
Motorola Support

 

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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10-13-2021

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Re:Audio issue in videos

2021-10-15, 20:52 PM

Dropping sound

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02-18-2019

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Re:Audio issue in videos

2021-10-22, 22:58 PM

@ Uncle Joe wrote:

Dropping sound

 

Hi @ Uncle Joe ,

 

Sorry for the wait and thanks for sharing the video with us. I watched the video and it sounds okay to me. Could you please confirm which part of the video where the sound drops? 

 

Regards,
Mary
Motorola Support



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