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2 Posts

01-18-2021

Algeria

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Badly muffled sound

2021-01-18, 2:56 AM

When ppl talk to me on the phone I can hardly hear them I try to turn the phone up but it goes no louder  videos and music sounds really muffled as well 

It's been like this for weeks

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2975 Posts

04-04-2018

India

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Re:Badly muffled sound

2021-01-18, 10:28 AM

@ Mikeb86 wrote:

When ppl talk to me on the phone I can hardly hear them I try to turn the phone up but it goes no louder  videos and music sounds really muffled as well 

It' been like this for weeks

 

Hi,

 

Sorry to know about this and thanks for letting us know. I would suggest you restart your device once, then check your device in Safe Mode.

 

Also, take the hardware test-- go to the app drawer > Moto/Device help > Hardware test > Speaker > test.

 

Have you tried checking the audio with different media applications? Is it the same for all? Let us know how it goes, we will be waiting for your response.

 

Regards,

Suman



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