Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics
Options

1 Posts

11-20-2020

GB

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎11-20-2020
  • Location: GB
  • Views: 5
  • Message 1 of 2

Bluetooth reconnect ALWAYS as to pair and for entering password 1234 every time!

2020-11-20, 16:02 PM

When I try to connect my Moto G7 Power using bluetooth to my garmin sat nav the phone ALWAYS asks me to enter 1234 into it.  I have already done that when I pair it and when I turn on my garmin sat nav I just want it to reconnect, without having to touch anything on the phone. All my other devices do this. How can I fix my Moto G7 Power to do this?

 

Reply
Options

11395 Posts

03-05-2018

US

1163 Signins

157735 Page Views

  • Posts: 11395
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 157735
  • Message 2 of 2

Re:Bluetooth reconnect ALWAYS as to pair and for entering password 1234 every time!

2020-11-20, 21:04 PM

Hi ddi893,

 

It shouldn't ask for a password when you have them paired already. Can you please try connecting them via phone Settings > Connected devices > Connection preferences  > Bluetooth > touch "+ pair new device". Also, try pairing them while the phone is in safe mode. 

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Please let me know how it goes. Thanks!

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete