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  • Registered: ‎11-20-2020
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Bluetooth reconnect ALWAYS as to pair and for entering password 1234 every time!

2020-11-20, 16:02 PM

When I try to connect my Moto G7 Power using bluetooth to my garmin sat nav the phone ALWAYS asks me to enter 1234 into it.  I have already done that when I pair it and when I turn on my garmin sat nav I just want it to reconnect, without having to touch anything on the phone. All my other devices do this. How can I fix my Moto G7 Power to do this?



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Re:Bluetooth reconnect ALWAYS as to pair and for entering password 1234 every time!

2020-11-20, 21:04 PM

Hi ddi893,


It shouldn't ask for a password when you have them paired already. Can you please try connecting them via phone Settings > Connected devices > Connection preferences  > Bluetooth > touch "+ pair new device". Also, try pairing them while the phone is in safe mode. 


To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.


Please let me know how it goes. Thanks!


Best regards,
Motorola-Lenovo Support

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