Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics

18 Posts


United States of America

14 Signins

175 Page Views

  • Posts: 18
  • Registered: ‎04-22-2018
  • Location: United States of America
  • Views: 175
  • Message 1 of 2

Can I return my phone to Android 9?

2020-07-14, 22:00 PM
I really don't want to restore my phone to factory version to get Android 9 back. And deal with the hourly prompts to update to Android 10 again. Love the phone, hate Android 10. Android 10 uses more RAM with its security and Ram "saving" apps! What a joke. I had Hours of use on Android 9 before I needed to clear my cache. Now maybe ½ an hour. Grrrr. And remember Android 8, how it cleared it's cache all by itself, while you used it? Miss that a lot. Is there a simple way to literally back it up to an earlier date, like you can with a tablet or computer, so I can get my phone working again? Or do I HAVE to restore to factory version, and lose my personalizations? And how do I shut off the constant update prompts? Drove me nuts until I regretfully installed Android 10.

14293 Posts


United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 2 of 2

Re:Can I return my phone to Android 9?

2020-07-15, 17:31 PM

Hi wagygirl,


Please do not start new threads with existing thread/s on the same topic. It causes clutter on the site and makes it harder for us to follow an issue Kindly post on this thread..  Thanks.

Closing thread.


Best regards,
Motorola-Lenovo Support


Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms