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03-10-2020

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Cellular network not available for voice calls

2020-03-10, 5:04 AM
Moto g7 unable to make or receive calls or texts, can get on internet etc though
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8627 Posts

03-05-2018

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Re:Cellular network not available for voice calls

2020-03-10, 13:28 PM

Hi Danet1992,

 

Thanks for posting. Usually, voice over data network depends on your carrier. Have you contacted your carrier regarding this? Are you getting an error message? I'd like to check this as well, can you please update your profile with the current phone, carrier and serial number -- this will help me check. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your check-in data to further investigate this. Thanks.

See here for the instruction. 

 

Best regards,
Rich
Motorola-Lenovo Support



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