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02-14-2019

PL

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Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-14, 17:39 PM

Hi, he has a question for Motorola G7 Play users - is there a problem in the phone known from G3 or G6, namely - too low volume of phone calls? Or did Lenovo finally deal with it? I'm thinking about buying G7 Play, but I have to be sure that the problem doesn't exist anymore.

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2582 Posts

02-11-2016

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-14, 19:05 PM

 wrote:

Hi, he has a question for Motorola G7 Play users - is there a problem in the phone known from G3 or G6, namely - too low volume of phone calls? Or did Lenovo finally deal with it? I'm thinking about buying G7 Play, but I have to be sure that the problem doesn't exist anymore.


In my testing, the call audio has been adequate. However, I know you're looking for feedback from another customer. So I will bow out of the conversation for now and allow the community to reply. 

 

-Tom



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3 Posts

02-14-2019

PL

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-14, 19:13 PM
Thank you. I am aware that this issue will be a subjective feeling, so the more opinions there are, the better.
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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-14, 19:52 PM

 wrote:
Thank you. I am aware that this issue will be a subjective feeling, so the more opinions there are, the better.

I totally agree with you. I urge any customers who have purchased the Moto G7 Play to please provide your feedback on in-call volume levels.

 

-Tom



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38 Posts

12-07-2012

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-14, 22:21 PM

Well 7's are not available in the usa yet soso I don't know.  But my G4 play has no audio issues.

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56 Posts

10-07-2014

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-02-26, 13:44 PM

 wrote:

Hi, he has a question for Motorola G7 Play users - is there a problem in the phone known from G3 or G6, namely - too low volume of phone calls? Or did Lenovo finally deal with it? I'm thinking about buying G7 Play, but I have to be sure that the problem doesn't exist anymore.


You will only know for sure when someone who knows exactly what you are talking about move from such a problematic phone to the G7. I have a G5 and I know exactly what you are referring to. Unfortunatly I don't have plan to move to the G7 so I won't be able to tell you but all I can say is even though this was reported so many times they neved fixed it for the G5.

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04-16-2019

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-04-16, 4:57 AM

Moto G7 play sound is low. Speaker sound is so low I almost have to hold the phone to my ear. If I set it down, I can't hear. 

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2 Posts

04-16-2019

BR

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-04-16, 19:33 PM

Mine is the G7 Plus and has poor sound quality during voice call.

Sound is too low and scattered

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-04-19, 14:38 PM

 wrote:

Moto G7 play sound is low. Speaker sound is so low I almost have to hold the phone to my ear. If I set it down, I can't hear. 


Hi mrbip,

 

Thanks for posting, just to narrow down—do you notice this only on Call? How about the media, are those working fine? 

 

Regards,

Swaraj

Motorola Support

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3 Posts

02-14-2019

PL

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Re: Does Motorola G7 Play have a problem with the volume of phone calls?

2019-04-30, 20:04 PM

It is a pity that Motorola underestimates the problem, which is rooted in the third generation of the G-series. Is it such a big problem to increase the maximum volume level in the phone's software itself? Particularly that phone calls are the primary function that should work flawlessly! And in a noisier environment the phone is virtually useless in a case. Especially that a repair recommendation in the service (replace the speaker), does not give anything. Too bad, because I like Motorole for almost pure Android and brilliant Moto Dispaly.

 

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