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01-24-2020

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Forgot my unlock pattern on motorola moto g7

2020-01-24, 1:05 AM

i touched my finger on the phone to open it and the screen with the pattern swipe opened. I proceeded to enter my swipe codeon the phone and a alarm went off saying that i had so much time to try it again so i tried it again and it won't let me in .i am entering the right swipe code and still it won't let me in. i bought the phone 2 months ago brand new. i have tried several different ways to bypass the lock screen and still won't let me in. Can someone please help me

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8623 Posts

03-05-2018

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Re: Forgot my unlock pattern on motorola moto g7

2020-01-24, 21:15 PM

Hi inimegadams,

 

Are you getting a message for an incorrect pattern? Unfortunately, in this case, there's no way for us to bypass the security lock screen of the phone but to do an external reset, and this will wipe all the data of the device. This is the only for you to access the phone as new.

 

To perform the external reset, kindly check this link.

 

Best regards,
Rich
Motorola-Lenovo Support



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