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40 Posts

07-05-2015

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 40
  • Registered: ‎07-05-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 6

G7 Play not showing downloading or progress installation notification

2019-10-22, 9:16 AM

hey guys

do any of you have a issue where the download progress or installation notifications at the top of the screen arent showing when your downloading or updating a app from the play store?

 

each time i "update" an app from the play store it does not show the download progress bar or that it was installed successfully at the top of the screen where the notifications show up.

 

my sony xperia xz1 compact running android 9 does show it...but my moto g7 play doesnt.

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14293 Posts

03-05-2018

United States of America

1313 Signins

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  • Message 2 of 6

Re: G7 Play not showing downloading or progress installation notification

2019-10-22, 14:04 PM

Hi Martin12514,

 

Thanks for posting. I searched around and I've seen similar reports regarding this. Here are some suggestions I found:

 

1. Clear the storage of Playstore (Settings > Apps > See all apps > Google Play Store > Storage > Clear Storage).
2.  Clear the storage of Download Manager (Settings > Apps > See all apps > Tap 3 vertical dots > Show System > Download Manager > Storage > Clear Storage)

Reboot the phone and see if that helps. Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 



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40 Posts

07-05-2015

United Kingdom of Great Britain and Northern Ireland

86 Signins

817 Page Views

  • Posts: 40
  • Registered: ‎07-05-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 817
  • Message 3 of 6

Re: G7 Play not showing downloading or progress installation notification

2019-10-23, 10:04 AM

yeah that doesn't work..


even after a full reset when you "update" app it still doesn't show the download progress or that it was updated..
only when you install new apps.

seems like its a bug or a implementation of the home screen launcher by moto

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 4 of 6

Re: G7 Play not showing downloading or progress installation notification

2019-10-24, 20:47 PM

Hi Martin12514,

 

Thanks for your reply. That does work means, the suggestions work totally for you?

 

Best regards,
Rich
Motorola-Lenovo Support



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40 Posts

07-05-2015

United Kingdom of Great Britain and Northern Ireland

86 Signins

817 Page Views

  • Posts: 40
  • Registered: ‎07-05-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 817
  • Message 5 of 6

Re: G7 Play not showing downloading or progress installation notification

2019-10-24, 21:39 PM
sorry i edited the post...that doesn't solve it.

as mentioned this is either a moto home launcher implementation or a bug in the firmware.

even after I did a full reset it still doesn't show the "update" progress bar.
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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 6 of 6

Re: G7 Play not showing downloading or progress installation notification

2019-10-29, 16:33 PM

Hi Martin12514,

 

Thanks for confirming. We are aware that some users are experiencing this behavior. We have passed this information on to Google for resolution. 

 

Best regards,
Rich
Motorola-Lenovo Support



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