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4 Posts

07-23-2019

GB

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G7 Plus missing OTA Updates Solved?

2020-03-19, 10:20 AM
I have now found the solution myself! Motorola supplied a replacement Moto G7 Plus Dual SIM to me last year in the UK and I have received no updates beyond Jan 2019 security patch. The phone is running software RETEU 2 - does the EU signify European Union? I have removed the UK EE SIM and replaced it with a Spanish providers SIM whilst on holiday and the phone immediately started to receive all updates including the latest Android 10 update. Is there an RETUK 2 software that my UK phone should be running?
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6 Posts

03-10-2020

CA

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Moto G7 Plus - Updates?

2020-03-19, 18:30 PM

For the Moto G7 Plus it seems like most, if not all, other regions have now been updated to Android 10 and the latest security update.

 

Mine is RETLA and still on 9 and Dec 2019 security patch.

 

Are the updates still rolling out or is this channel intentionally not receiving updates? I purchased this device in January and want to make sure I haven't already outdated myself.

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6 Posts

03-10-2020

CA

12 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎03-10-2020
  • Location: CA
  • Views: 60
  • Message 3 of 3

Re:Moto G7 Plus - Updates?

2020-03-19, 20:25 PM

Shortly after posting this I see I now have an update for Android 10 available. :) You can ignore my original question now!

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