Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics
Options

2 Posts

04-08-2020

Australia

1 Signins

30 Page Views

  • Posts: 2
  • Registered: ‎04-08-2020
  • Location: Australia
  • Views: 30
  • Message 1 of 3

G7 Plus

2020-04-08, 18:03 PM
Hi Hoping that someone can help help. In short I have a G7 Plus which I purchased online unlocked. I live in Australia and I have since found out that the phone originates from Bulgaria. It's software is reteu by the way. Anyhow I haven't been able to update ( no notification) not has it ever done a security update (still stuck in Jan 2019). Can anyone help me please Thanks
Reply
Options

153 Posts

09-11-2019

United States of America

61 Signins

2735 Page Views

  • Posts: 153
  • Registered: ‎09-11-2019
  • Location: United States of America
  • Views: 2735
  • Message 2 of 3

Re:G7 Plus

2020-04-08, 21:35 PM

Hi trent79,

 

Thanks for posting. I recommend using the LMSA tool and see if it helps updating your phone. Once you downloaded the tool, kindly perform the "Upgrade" function. Please see the links for the instruction.

https://support.lenovo.com/us/ja/downloads/ds101291

https://support.lenovo.com/us/en/solutions/ht102605
 

But please note that we can't guarantee if LMSA tool will push any updates on your device since you're using the device not intended for your region. Please let us know how it goes. 

 

Best regards, 

Mike 

Motorola Support

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Reply
Options

2 Posts

04-08-2020

Australia

1 Signins

30 Page Views

  • Posts: 2
  • Registered: ‎04-08-2020
  • Location: Australia
  • Views: 30
  • Message 3 of 3

Re:G7 Plus

2020-04-08, 21:50 PM
Thanks I'll try it
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms