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17 Posts

08-18-2020

Canada

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G7 not connecting to strongest wifi node

2021-07-04, 17:58 PM

I have a mesh .  I have noticed that, according to the Deco app, my G7 does not, always, connect to the strongest access point (e.g. does not roam).  I can be sitting next to an access point and the G7 will still be connected to another unit.  Has anyone seen this.  I am also in contact with TP-Link about this.

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14293 Posts

03-05-2018

United States of America

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Re:G7 not connecting to strongest wifi node

2021-07-04, 18:28 PM

Hi gwine

 

Thank you for the post. Have you testing the mesh connection? Here's the link for some instruction. See if that helps. 

 

Best regards,
Rich
Motorola-Lenovo Support



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17 Posts

08-18-2020

Canada

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  • Posts: 17
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Re:G7 not connecting to strongest wifi node

2021-07-06, 11:34 AM

Thanks but yes I have tested it several ways.  And, as stated, I can be next to a node and the phone will not switch.

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8297 Posts

07-06-2017

United States of America

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Re:G7 not connecting to strongest wifi node

2021-07-06, 13:09 PM

@ gwine wrote:

Thanks but yes I have tested it several ways.  And, as stated, I can be next to a node and the phone will not switch.

 

 

Hi,
 
Thank you for the details. Is there any way to record a video showing your concern? I would discuss this with my team.

 

Best Regards

Kevin 

Motorola Support.



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