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14146 Posts

03-05-2018

United States of America

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  • Posts: 14146
  • Registered: ‎03-05-2018
  • Location: United States of America
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  • Message 21 of 23

Re:Intermittently caller can hear me but I can't hear them

2021-04-15, 14:31 PM

Hi uniqueman

 

Thanks for the bug reports and thanks for the details. I will forward it to engineers to help us investigate this. I will let you know if they find out anything.

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

06-11-2021

United States of America

4 Signins

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  • Posts: 3
  • Registered: ‎06-11-2021
  • Location: United States of America
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  • Message 22 of 23

Re:Intermittently caller can hear me but I can't hear them

2021-06-11, 1:47 AM

My phone started intermittently, but now volume just stays low. Callers can hear me, but it is difficult to hear them. This has also affected the ringtones. I have missed many calls from people because I don't hear my phone ring. I have already done a factory reset and this did not help the issue at all. 

 

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4379 Posts

03-11-2019

United States of America

773 Signins

61315 Page Views

  • Posts: 4379
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 61315
  • Message 23 of 23

Re:Intermittently caller can hear me but I can't hear them

2021-06-11, 18:23 PM

Hi Chris t,

 

Does it only happen during regular phone calls? Please try to perform a hardware test on the receiver, speaker and microphone. Please let me know how it goes. 

 

Best regards,
Zeke
Motorola Support



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