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9 Posts

06-01-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 11 of 17

Re:It takes forever for my screen to come on

2020-06-12, 20:02 PM
Ok! Its never had a responsive screen since the day I received it. Thanks for taking me through this process. I bought it from Very. Should I just get in touch with them, let them know it’s never worked properly and you’ve suggested it needs repair/replacement having tried fixes up to and including factory reset?
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9 Posts

06-01-2020

United Kingdom of Great Britain and Northern Ireland

12 Signins

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  • Posts: 9
  • Registered: ‎06-01-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 12 of 17

Re:It takes forever for my screen to come on

2020-06-14, 21:44 PM
Hi I think I need help to get my phone repaired or replaced. The company I bought it from say this “If you have a faulty electrical item, then we may advise you to contact the supplier directly. We have agreements with each of our suppliers who are the technical experts, to ensure that they will help you on our behalf”
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132 Posts

12-22-2017

United States of America

108 Signins

1051 Page Views

  • Posts: 132
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  • Message 13 of 17

Re:It takes forever for my screen to come on

2020-06-14, 23:00 PM
Never a stupid question
John caron
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14293 Posts

03-05-2018

United States of America

1313 Signins

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  • Message 14 of 17

Re:It takes forever for my screen to come on

2020-06-16, 14:04 PM

Hi Hairypitz,

 

Sure, may I know where did you purchase the phone?

 

Best regards,
Rich
Motorola-Lenovo Support



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9 Posts

06-01-2020

United Kingdom of Great Britain and Northern Ireland

12 Signins

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  • Posts: 9
  • Registered: ‎06-01-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 15 of 17

Re:It takes forever for my screen to come on

2020-06-18, 17:47 PM
Hi I purchased it from Very.co.uk
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132 Posts

09-11-2019

United States of America

56 Signins

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  • Posts: 132
  • Registered: ‎09-11-2019
  • Location: United States of America
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  • Message 16 of 17

Re:It takes forever for my screen to come on

2020-06-18, 19:15 PM

Hi Hairypitz, 

 

Thanks for the information. If you would like to proceed with the repair/replacement, please don't hesitate to get in touch with our Motorola UK Support. so they can start the arrangements. Kindly follow this link for further assistance: https://support.motorola.com/uk/en/contactus. 

 

Best regards, 

Mike 

Motorola Support

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9 Posts

06-01-2020

United Kingdom of Great Britain and Northern Ireland

12 Signins

50 Page Views

  • Posts: 9
  • Registered: ‎06-01-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 50
  • Message 17 of 17

Re:It takes forever for my screen to come on

2020-06-20, 14:03 PM
Many thanks. I’ve sent them an email.
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