Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics
Options

2 Posts

10-17-2019

United States of America

1 Signins

33 Page Views

  • Posts: 2
  • Registered: ‎10-17-2019
  • Location: United States of America
  • Views: 33
  • Message 1 of 6

MOTO G7 Power OTG Xbox one controller will not connect

2019-10-17, 6:16 AM

I have bought an anker OTG cable https://www.amazon.com/Anker-Adapter-Converts-Technology-Compatible/dp/B01COOQIKU/ref=sr_1_3?keywords=anker+otg+cable&qid=1571292730&sr=8-3

 

I have used a wired Xbox one controller and an Xbox one wireless controller (non bluetooth version with cable)

and neither of these will work

 

what am i doing wrong?

Reply
Options

5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 2 of 6

Re: MOTO G7 Power OTG Xbox one controller will not connect

2019-10-17, 10:11 AM

 wrote:

I have bought an anker OTG cable https://www.amazon.com/Anker-Adapter-Converts-Technology-Compatible/dp/B01COOQIKU/ref=sr_1_3?keywords=anker+otg+cable&qid=1571292730&sr=8-3

 

I have used a wired Xbox one controller and an Xbox one wireless controller (non bluetooth version with cable)

and neither of these will work

 

what am i doing wrong?


Hi Talelorm,


Thank you for writing to us, may I know if you are getting any error when you try to connect? If yes, can you share us the screen shot. In the meantime, let me try to check if it supports? 

 

Can you also try to test with another OTG cable to see if that makes any diffrence? This will help us to narrow down further.

 

Best regards,

Sangam

Motorola Support

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Reply
Options

5 Posts

06-06-2020

Poland

8 Signins

60 Page Views

  • Posts: 5
  • Registered: ‎06-06-2020
  • Location: Poland
  • Views: 60
  • Message 3 of 6

Re:MOTO G7 Power OTG Xbox one controller will not connect

2020-06-07, 23:10 PM
Did you solve the problem I have the same.
Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 4 of 6

Re:MOTO G7 Power OTG Xbox one controller will not connect

2020-06-08, 13:18 PM

Hi Luktal,

 

We have reported this. Can you please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

See here for the instruction. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

1 Posts

11-15-2020

United States of America

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎11-15-2020
  • Location: United States of America
  • Views: 5
  • Message 5 of 6

Re:MOTO G7 Power OTG Xbox one controller will not connect

2020-11-15, 0:11 AM

I am trying to connect my phone to my Xbox 360.

Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 6 of 6

Re:MOTO G7 Power OTG Xbox one controller will not connect

2020-11-16, 14:20 PM

Hi Trickrick,

 

It's a pleasure to see you here on Forums. Can you please elaborate your concern? I'd like to help.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms