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01-17-2021

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-01-17, 9:25 AM

I am having the same issue I bought my phone 2 days ago. 

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2999 Posts

04-04-2018

India

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-01-18, 10:54 AM

@ pholt610 wrote:

I am having the same issue I bought my phone 2 days ago. 

 

Hi,

 

Sorry to know about this. Kindly elaborate more on your concern so we can understand it better.

 

Have you formatted your SD card as internal storage? Let us know for further assistance.

 

We will be waiting for your response.

 

Regards,

Suman



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2 Posts

11-07-2019

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-02-13, 15:28 PM

What worked for me was to put thin, clear shipping on top of the sdcard to make the contacts press tighter.

 

Don't use masking, or reinforced or premium thick shipping tape or scotch brand frosted tape.  Don't touch the adhesive or it will not adhere well.  It is best to put it on over hanging and then trim it carefully with a razor blade flush.  Don't put it over the little step at the top of the sdcard.

 

Press it good and tight on the tape to make sure it is firmly adhered sdcard.

 

If you use premium thick shipping tape or reinforced tape they are too thick and will stuck likely

 

 

Obviously this does not go on the sdcard side with the contacts

 

You shouldn't need more than two layers of tape to thicken the sdcard to snug it to the contacts to make a good connection

 

I first had to do this on an HTC Thunderbolt, and I have four Moto g7 power phones and have had to do it on two of them

 

The dual sdcard and sim tray is the problem as well as the sdcard manufacturer tolerances for thickness vary just enough sometimes to cause the problem

 

Tape adds a few thousanths (the card should be ,039 inches) to snug it up.  To much and it will get jammed stuck.  So be smart and careful in trying this

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6 Posts

10-03-2020

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-08-31, 4:51 AM

This is now happening to me too. I didn't read all of this thread as it's long but looks like Lenovo has no solution eh? 

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8421 Posts

07-06-2017

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-08-31, 19:04 PM

@ juntjoo wrote:

This is now happening to me too. I didn't read all of this thread as it's long but looks like Lenovo has no solution eh? 

 

 

Hi,

 

I am more than happy to help you with this. The title says: The device is not recognizing the SD card after reboot. When did the issue start? Can you tell me what is the model, make, and speed of the SD card? Does the SD card was as Internal storage or Portable storage? Please provide me more details.

 

Best Regards

Kevin

Motorola Support.



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6 Posts

10-03-2020

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-09-01, 4:01 AM

Hi, thanks. I resolved the issue by wiping my phone completely and starting over. Thanks anyway. Hope this helps others

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8421 Posts

07-06-2017

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Re:Moto G7 Power stops recognizing SD card after reboot

2021-09-01, 15:22 PM

@ juntjoo wrote:

Hi, thanks. I resolved the issue by wiping my phone completely and starting over. Thanks anyway. Hope this helps others

 

 

Hi,

 

Thank you for sharing with us the process you have performed. 

 

Have a nice day!

Kevin

Motorola Support.



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