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Moto G7 will not update

2020-04-07, 9:28 AM
My wife's G7 will not update, constantly attempting but will not complete the process. Update unsuccessful.

132 Posts


United States of America

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Re:Moto G7 will not update

2020-04-08, 0:43 AM
Download mobile assistant. Mine wouldn't either I was stuck on may 2019. Just plug your phone onto your PC and put your phone into debug mode if you have developer options if not going to system settings and click on your build number 10 times. Once you get out of the build you should see that you are a developer going to developer scroll down till you see debugging mode turn on debugging mode. Now in Mobile Assistant what you get in there it will recognize your phone once it does click flash that will give you the most up-to-date security patch or software update available for your phone
John caron

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  • Message 3 of 3

Re:Moto G7 will not update

2020-04-08, 14:54 PM

Please do not start new threads with existing thread/s on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. Kindly post on this thread. Thanks.

Closing thread.


Best regards,
Motorola-Lenovo Support

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