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3 Posts

04-17-2020

Peru

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  • Message 31 of 38

Re:Moto G7 won't update

2020-06-10, 0:36 AM
Hi Rich, I tried LSMA, It doesn't work, I couldn't updated. Please your support. Thanks in advance.
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16 Posts

06-14-2019

India

19 Signins

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  • Message 32 of 38

Android 10 released for in India but my phone didn't get

2020-06-10, 15:05 PM
Hello Moto, As per Motorola India website Android 10 has been released for Moto G7 in india on June 8th but my device haven't received the updated?
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13097 Posts

03-05-2018

United States of America

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  • Message 33 of 38

Re:Moto G7 won't update

2020-06-11, 14:55 PM

Hi Lucho Vilchez,

 

Are you getting error in LMSA? Can you please update your profile with your IMEI and other details we're asking? We'd like to check. 

 

Hi Sujatha1,

 

Have you tried using LMSA to see the updates? Also, please update your profile. 

 

 

Thanks!

 

Best regards,
Rich
Motorola-Lenovo Support



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13 Posts

05-23-2020

United States of America

53 Signins

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  • Message 34 of 38

Re:Moto G7 won't update

2020-06-16, 19:05 PM

@ Agent_Rich wrote:
 

 

Hi obsoleteZombie,

 

Thanks for posting on the thread. Yes, we'll be glad to check yours. Just wanna make sure, are you also getting an error? Have you tried the suggestions provided here?

 

Best regards,
Rich
Motorola-Lenovo Support

 

Any update since I have tried all of the steps above and still no update coming thru. Haven't gotten the error. Thanks

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13097 Posts

03-05-2018

United States of America

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  • Message 35 of 38

Re:Moto G7 won't update

2020-06-23, 16:03 PM

Hi obsoleteZombie,

 

Sorry for the delay reply. We have checked this and you're currently on the latest software build. 

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

04-17-2020

Peru

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  • Message 36 of 38

Re:Moto G7 won't update

2020-07-13, 2:58 AM
Hi Rich, I have already updated my profile. Thanks in advance. Luis
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13097 Posts

03-05-2018

United States of America

1257 Signins

170830 Page Views

  • Posts: 13097
  • Registered: ‎03-05-2018
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  • Message 37 of 38

Re:Moto G7 won't update

2020-07-13, 9:24 AM

Hi Lucho Vilchez,

 

Thanks for posting on this thread. I'll check this. Are you also getting an error as stated on the original post? 

 

Best regards,
Rich
Motorola-Lenovo Support



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277 Posts

10-09-2012

United States of America

150 Signins

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  • Message 38 of 38

Re:Moto G7 won't update

2020-07-19, 22:43 PM

I still have not received an invitation to update to Android 10.

 

Profile is up to date. Agents have permission to check my phone for issues.

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