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14 Posts

07-24-2019

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Moto Phones home icon issues...

2020-01-20, 22:02 PM

Every single Motorola phone I've used has a problem with the round home icon, as soon as you set the display to small the round icon, the tiny circle gets off center. The only way I've found to adjust this is to get to developer options and scroll down and adjust the "Smallest Width" setting, most phones I've seen will be set at 423 at this setting, G5, G6, G7, etc. You may have to play with the numbers but I've found that if your says 423 by default after you changes the display to small then try 415 or 428 and it will recenter the circle. As a side note, before you adjust these setting you can also check as reference the three lines tab found in various apps or the play store app at the top and if your display resolution is not accurate these lines will be fuzzy looking and not straight, once you adjust the settings like I mentioned they should fix along with the round home button, if they do not keep trying till you get the prompt setting but be warned going too high or gooffing around with the settings could mess up the resolution so just try it in small increments and it's should not hurt. The smaller the number you enter the bigger the resolution and icons will become or vise versa the higher the smaller it looks, it's because this option adjust the screen resolution overall......In conclusion this defect needs to be addressed by the devs before any phone is released.

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8604 Posts

03-05-2018

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Re: Moto Phones home icon issues...

2020-01-23, 19:26 PM

Hi TasukiFB,

 

I guess I don't understand what you're seeing. If possible, can you share a screenshot of your home icons? That would be helpful. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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14 Posts

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  • Message 3 of 9

Re: Moto Phones home icon issues...

2020-01-23, 21:22 PM

Gladly, I'll start with these shots........

 

1: Setting the size to small makes the home icon off center, the smaller circle in the middle

2: It also screws up the resolution and distortion of icons as seen in the play store at the top menu and mic icons are blurry

3: Dev option menu size is set to 423 when you set to small

4: Change it to a different size to play with it and now you see the icon is now center as it should be like on default display size

5: You can also see icons fixed back in play store and elsewhere

 

Seems this is the only legitimate fix, this issue is with multiple Moto phones after setting the display size from default to small.

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14 Posts

07-24-2019

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  • Message 4 of 9

Re: Moto Phones home icon issues...

2020-01-23, 21:23 PM

Shot 2

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14 Posts

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  • Message 5 of 9

Re: Moto Phones home icon issues...

2020-01-23, 21:23 PM

Shot 3...... gotta wait a few minutes before I can post the other 2, forums are stopping me.

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  • Message 6 of 9

Re: Moto Phones home icon issues...

2020-01-23, 21:49 PM

Shot 4

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14 Posts

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  • Message 7 of 9

Re: Moto Phones home icon issues...

2020-01-23, 21:50 PM

Shot 5

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8604 Posts

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  • Message 8 of 9

Re: Moto Phones home icon issues...

2020-01-24, 15:38 PM

Hi TasukiFB,

 

We appreciate your keen observations. However, this should not impact the functionalities and/or performance of the device. Thanks for your feedback on this, I'll pass it along to our Product teams. 

 

Best regards,
Rich
Motorola-Lenovo Support



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  • Message 9 of 9

Re: Moto Phones home icon issues...

2020-01-24, 20:30 PM

Well in a way this does mess with functionality, visually. In a way this is a bug and you can't have a good working device with bugs, especially after you have released so many phones and no one has yet to see or fix this. Also it's not just the play store that shows the messy icons, there are several other details as well, as in thumbnails looking too sharp, or messy video quality because the resolution isn't correct other random icons. This is an overall problem with the resolution settings for the size to screen ratio, I'd say it does indeed effect functionality and this isn't the only model phone of yours.

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