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03-08-2020

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Moto g7 Power not received Feb 2020 patch

2020-03-08, 16:34 PM

Hey all,
I saw the news about the g7 power receiving the february 2020 security patch, but if I go into the usual system updates, it says I'm up to date on the december one.
Is it still being rolled out to US users (like myself) or do I have a problem here?

Much appreciated.

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23 Posts

01-07-2017

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-09, 0:51 AM
Same concern on my new G7 Power from T-Mobile.
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1 Posts

03-09-2020

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-09, 21:46 PM

I'm in the same boat, I assume with the g7 play.

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03-08-2020

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-11, 10:52 AM
No response? Ok I guess it's still rolling out. If not I guess I'll have to unlock my bootloader and just upgrade straight to Android 10.
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9 Posts

03-03-2020

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-14, 16:45 PM

Today is the 14th of March and I still have to keep my Bluetooth turned off on my G7 Power (with metro/TMobile ) because I still haven't gotten a removed security patch that I have seen others in the U.S. post that they have gotten. What is the deal with no security patch and no Android 10 for us? The Bluetooth vulnerability was found nearly 3 months ago and yet a lot of us are still open to having our phones hacked if we use a huge feature of the device that we purchased from Lenovo/Motorola. This is growing more ridiculous by the day and every day that passes without critical updates makes it that much more likely that this will be the last Motorola or Lenovo device I will purchase.

 

Edited: due to site rules violation -preferred language -Rich

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8590 Posts

03-05-2018

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-19, 16:41 PM

Hi,

 

Motorola is committed to implementing essential security patches. As new security issues emerge, we will evaluate them and update eligible phones as needed. Looks like this was the last security update for G7 Power - link.  Please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your check-in data so I can check your software version.

See here for the instruction. 

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

03-19-2020

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-19, 17:56 PM

Same Boat, My G7 is on December 5, 2019 patch level and my comany has locked me out of my email on the device because of the Bluetooth issue. HELP! Get this patch out for all models. My GF is on a G7 Power - Feb 01 Build. 

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1 Posts

03-20-2020

GB

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-20, 9:38 AM

Hello,

 

I have the same issue. OTA February 2020 security updated is unsuccessful. I have backed up, factory reset and tried again and failed. I have also tried to reflash my phone over Lenovo Moto Assistant which has also failed. What is the solution to this problem?

 

Thanks,

 

Jeremy

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-23, 19:16 PM

Hello Everyone,

 

Can you please update your profile with the details I'm asking on my previous reply? Also, please confirm your current build number (Settings > System > About Phone > Build Number). Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

02-19-2018

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Re:Moto g7 Power not received Feb 2020 patch

2020-03-24, 16:21 PM

Just received the Feb security update on mine last night - I'm on T-Mobile, so maybe this is finally rolling out.

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