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2 Posts

09-03-2019

GB

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  • Message 21 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-09-04, 8:10 AM

Thank you Burgman. Yes I saw that. I just wasn't sure where it came from, but now I have found the relevant information on the UK website. Like many, I assume, my original researches directed me to the US website where I picked up the misleading information. I give Motorola the benefit of the doubt that they deliberately set out to mislead but I find the design decision itself bonkers and I will not be buying another Motorola phone.   

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1 Posts

09-14-2019

US

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  • Message 22 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-09-14, 15:44 PM

It's a budget phone. The whole point of this phone was the big battery. If you want features you pay for em. What's the surprise?

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34 Posts

07-05-2015

GB

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  • Message 23 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-09-14, 22:38 PM
good point..but this is 2019 and 5ghz wifi should be the minimum on every phone..including budget phones.
its just weird how motorola enables 5ghz for some USA models but not for European
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1 Posts

10-25-2019

IN

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  • Message 24 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-10-25, 11:57 AM

Hi,

 

I bought this device in Sep 2019 in India.

 

I have a proper 5G Wi-Fi network at home and even my 5 year old Samsung Tab detects and connects to it but not the Moto G7 Power !

The G7 Power does not even detect it. It is running Android 9. Says Build number PPOS29.114-134-4

 

So, will this never be availble for India ? Or, Software Update is available ?

 

I wish I was aware of this before buying this device...probably, woudn't have bought it if I knew !

 

A clarification would put my mind at ease, though not-happy if 5G cannot be supported :-(

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17 Posts

11-17-2018

GB

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  • Message 25 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-10-25, 16:42 PM

It's a phone hardware requirement so a software update won't make this active. In the UK the Motorola website phone specifications state 2.4 GHz WiFi only :( One of my earlier posts has a link to the UK page, so check our your official country pages.

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14 Posts

10-05-2019

US

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  • Message 26 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2019-12-09, 18:52 PM

I agree with you.. if this is the best Motorola g7 power can do for a newer phone it will be my last Motorola phone.. I'll go back to Samsung

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34 Posts

03-29-2019

GB

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  • Message 27 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2020-02-07, 15:25 PM

Well had email about the new g8 Power and guess what - still no 5GHz or NFC.  What exactly are they upgrading.  Say no to Moto!

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14 Posts

10-05-2019

US

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  • Message 28 of 29

Re: Moto g7 Power outdated and no 5Ghz Wifi Support

2020-02-07, 18:25 PM

I think Motorola jumped the gun to get their phones out and now they are subpar to other manufacturers like Samsung,etc.. this is my first Motorola and may be my last !.

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1 Posts

04-23-2020

GB

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  • Message 29 of 29

Moto g7 Play UK Model - Does not support 5Ghz Wifi?

2020-04-23, 9:00 AM

Hi - Bought Moto g7 in 2019 in UK and it only detects 2.4Ghz and not 5gHz. The spec and the documentation manual seem to suggest it supports both freq. Could you pls confirm if we need to enable anything to discover 5Ghz. The other devices in the home detect both 2 and 5Ghz.

 

thanks

lg

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