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01-03-2020

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Moto g7 sounds quality through Bluetooth o

2020-01-03, 4:58 AM

I recently purchased a moto g7 phone and when I connect to my car through Bluetooth, the music I listen to through Spotify and YouTube has bad quality, very grainy sound and a little static. I played around with the Dolby settings and the equalizer to no avail. My previous phone had almost flawless playback through to the car through Bluetooth. Is there anything I can do, or is it just the sound quality of the moto g7? 

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8589 Posts

03-05-2018

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Re: Moto g7 sounds quality through Bluetooth o

2020-01-03, 16:25 PM

Hi Christopher87,

 

When you connect the phone to your vehicle, it uses your car's speaker - the sound quality would depend on the quality of what you're streaming and of course the car's speaker. Is there any difference with the sound quality when you're just playing with the built-in radio of the car? How about playing the music through your phone's speaker?

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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Re: Moto g7 sounds quality through Bluetooth o

2020-01-03, 17:17 PM

The car speaker sounds quality is great, and the content being streamed is optimal quality. When I stream the same music with a different phone through Bluetooth on the same car speakers, the sound is crisp and clear. But with the moto g7, the same streaming content does not have a clear sound on the same car speakers. 

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Re: Moto g7 sounds quality through Bluetooth o

2020-01-03, 17:20 PM

The sound from the moto g7 phone speakers itself is fine. But it's streaming through Bluetooth is poor quality. 

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Re: Moto g7 sounds quality through Bluetooth o

2020-01-06, 19:53 PM

Hi Christopher87,

 

Let's try isolating this. Can you please check the sound quality with other Bluetooth devices? 

 

Best regards,
Rich
Motorola-Lenovo Support



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02-21-2020

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Re:Moto g7 sounds quality through Bluetooth o

2020-02-21, 6:13 AM

If you have any equalizer or volume booster apps most likely this causing your interference if you have a setting in the booster app for reverb turn it all the way down it's to much distortion causing feed back in your cars audio system. Try deleting all volume booster apps that should solve your issue if not you have a defective phone. Sincere condolences.

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