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07-06-2019

FR

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Motorola g7 power, update not available.

2020-03-18, 10:20 AM
Hello, I have a problem with the security updates, I cannot install and I remain on the first version of my phone, and on your site is noted that there is a security update from June 1st 2019. thank you for the answer.
Screenshot_20200318-111806.png Screenshot_20200318-111658.png
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8703 Posts

03-05-2018

US

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Re:Motorola g7 power, update not available.

2020-03-18, 16:53 PM

Hi Maxgaming,

 

Can you please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

See here for the instruction. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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