Motorola Community

Moto G PhonesMoto G7 Familymoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics

0 Posts



2 Signins

10 Page Views

  • Posts: 0
  • Registered: ‎08-04-2020
  • Location: IN
  • Views: 10
  • Message 1 of 2

Need update to rollback to Andriod 9

2020-08-04, 6:53 AM

I received Android 10 update but after installation my phone become slow and has issues like less signal connectivity.

One of the worst thing is Google assistant takes more than 15 seconds to respond to my voice, camera is slower than before and after taking video camera takes longer time to process and save video. 


Mobile phone freezes few times and needs to leave it idle for some time. Battery doesn't last longer than in Android Pie.


Company has to test it before sending update for users. Worst time going on with my phone distressed to use due to lagging.


I think its time to rollback to Android 9 due to raising complaints.


10458 Posts



1112 Signins

150123 Page Views

  • Posts: 10458
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 150123
  • Message 2 of 2

Re:Need update to rollback to Andriod 9

2020-08-04, 12:38 PM

Hi nissar2009,


I understand you're having difficulties, but I'll be happy to assist you with this. First, there's no native option to go back to the previous update. Make sure all apps are up to date in Play Store and try booting your phone in safe mode and see if there will be improvement with those things you mentioned.


To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.


Please let me know, I will be waiting for response.


Best regards,
Motorola-Lenovo Support

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop