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9 Posts

09-28-2008

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Re: Moto g7 Power - very low sound - FIXED

2020-03-25, 20:43 PM

Had the same issue (very low speaker volume) but was unable to find the reason, seemed to have come with some app. 

Finally was able to fix it: Reset app preferences (Settings > System > Advanced > Reset Options > Reset App Preferences).

This reset all app preferences and all is well. Still don't know which app was the guilty party, but I'm happy it works now.

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06-02-2020

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Re:New Moto g7 Power - very low sound

2020-06-02, 17:28 PM

the volume on my Motorola g7 is low and muffled

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9244 Posts

03-05-2018

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Re:New Moto g7 Power - very low sound

2020-06-02, 17:54 PM

Hi Joe kent,

 

I appreciate your post and I'd like to help you out, however, this thread is for Moto G7 Power. You can try some of the troubleshooting steps provided here and let me know how it goes and let's create a new thread for regular Moto G7 so we won't clutter on the site. Thanks. Let me know.

 

 

Best regards,
Rich
Motorola-Lenovo Support



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06-29-2020

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Re:New Moto g7 Power - very low sound

2020-06-29, 15:59 PM
I have the same issue with my G7 Supra from cricket. I cannot hear my phone ring or notifications on anyting I've put it on speaker phone and then put the phone to my ear so I can hear. I've tried safe mode I've tried hard reset nothing works and this issue just started about a month-and-a-half ago and I've had this phone for about six seven months
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06-30-2020

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Re:New Moto g7 Power - very low sound

2020-06-30, 7:30 AM

I had this issue of low volume on my Moto G7 Power.

 

Playing video was too quiet and I often had trouble hearing what other parties were saying on phone calls. 

 

It occurred possibly gradually after I had the phone a few months. 

 

After reading this and other online help resources I tried all sorts of software settings changes, to no avail.

 

This morning I got a lens pen, (for cleaning photography lenses, a fine firm brush) and vigorously brushed the speaker point at top middle of the phone. 

 

Hey presto, all of a sudden I have volume! 

 

In fact when playing back video I actually had to reduce the volume - something I don't recall having to do at all in the past!   

 

So, I hope for me this is the issue fixed!

 

When I have the phone in my pocket it is usually speaker down, perhaps it picked up too much muck that way. 

 

Anyhow Great, I am chuffed!  

 

Hope this works for some of you also! 

 

Mark 

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